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I've been in my first IT job (tier 1 helpdesk) for almost a year. The company I work for doesn't really "believe" in full-time WFH, and I'm thinking about leaving for a place that does. I'm not unhappy here, but I would definitely be happier working remotely. I'm worried that only staying at this job for one year will look bad, though, and I feel like one year isn't a lot of experience to leverage on a resume. Thoughts?
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# ¿ Sep 13, 2022 14:57 |
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# ¿ May 9, 2024 16:14 |
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skipdogg posted:No one will look twice at you moving on from an entry level IT job after a year. Bonzo posted:There are exceptions, but if you have been at a place 18 months and haven't promoted up or made any kind of move, look for something else. At 6 months in your manager should at least have some career and development plan for you. If they don't or its not what you wanted, leave. Chances are that's just an org that only cares about asses in seats. Thanks, I appreciate the advice!
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# ¿ Sep 13, 2022 15:23 |
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I make $55k as tier 1 helpdesk/desktop support in NoVA. Is that low?
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# ¿ Sep 19, 2022 21:12 |
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skipdogg posted:Depends on a bunch of stuff. How many years experience, certs, degrees, benefit package, a whole bunch of stuff. I got hired out of vet hospital work with no experience/certs/degrees But I appreciate the input. My brief Indeed searches show positions that really only want people with 2+ years of experience if they don't have the other stuff so I might be here a while
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# ¿ Sep 19, 2022 22:08 |
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MustardFacial posted:ConnectWise. We use this for remote support sessions, and while it does work fairly well most of the time, we've been having this super annoying issue lately where users are getting prompted for admin credentials when trying to launch the .exe to connect. And their support team basically just linked me to a FAQ page and told me to gently caress off, lol
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# ¿ Sep 21, 2022 00:17 |
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jaegerx posted:NO PURCHASE NECESSARY TO ENTER OR WIN. VOID WHERE PROHIBITED. CONTEST IS https://www.liveabout.com/why-are-so-many-competitions-void-in-quebec-896835 quote:The reason why so many sweepstakes are void in Quebec is that the sponsors must follow a stringent set of laws set out by Quebec's Regie des alcools, des courses et des jeux (RACJ), which governs alcohol, lotteries, contests, gambling, and more. Lots of places simply don't bother even running their stuff in Quebec because the law is a big PITA apparently
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# ¿ Oct 1, 2022 04:54 |
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GnarlyCharlie4u posted:I got fuckin owned today. I also got owned by a coworker earlier this week, troubleshooting a laptop's connection to a Dell docking station. Before passing the ticket to me, my coworker said that he had already tested the dock independently and confirmed that it wasn't the issue. Cue me spending an hour and a half running a million and one updates/diagnostics on the laptop to figure it out with no luck, then spending another 1-2 hours the next day imaging a new laptop for the user since we concluded it was a laptop hardware problem. Then the new laptop ALSO doesn't work. Out of frustration I tried a new dock - worked immediately.
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# ¿ Oct 6, 2022 14:32 |
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DelphiAegis posted:This one's on you for trusting what a user said. Oh, it wasn't the user, it was my senior IT coworker who told me that the dock was fine. Like, he said he himself tested it
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# ¿ Oct 6, 2022 14:41 |
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# ¿ Oct 6, 2022 14:48 |
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I had a user email me asking for instructions on what to do next to get our remote session working. Included in the email was a screenshot of the instructions displayed prominently in the middle of the page. Users, man
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# ¿ Oct 19, 2022 23:00 |
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jaegerx posted:So AAD is azure? And I need to download some poo poo to install it on my MacBook. And it installs policies on what I can’t and can’t do. Apple users, folks
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# ¿ Oct 21, 2022 23:38 |
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Antioch posted:Jaegerx over here trying to spell Microsoft with a dollar sign but can't find the symbol on his Dvorak layout Das Kayboard lol
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# ¿ Oct 21, 2022 23:43 |
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but also, his macbook probably doesnt have a USB port to plug the keyboard into
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# ¿ Oct 21, 2022 23:43 |
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I have a USB stick with installers on it that I use on a semi-regular basis because our app deployment via Chocolatey/MDT is kinda unreliable
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# ¿ Oct 25, 2022 22:25 |
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BaseballPCHiker posted:Just signed the offer letter today. Leaving for another security engineering position that pays 20% more! Congrats man
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# ¿ Nov 1, 2022 17:12 |
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jaegerx posted:I wish someone would name himself edge and just follow IE around posting “I’m better than you” Be the change you want to see in the world
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# ¿ Nov 7, 2022 23:52 |
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that's an I in explorer not an L
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# ¿ Nov 8, 2022 02:20 |
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If he was smart enough to do that, he wouldn't have bought Twitter in the first place
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# ¿ Nov 10, 2022 18:36 |
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TIL this is cspam
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# ¿ Nov 17, 2022 06:10 |
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KillHour posted:Had a first round interview with a company today and it went well (although they are offering on the lower end of what I would want), but then I got this and just Let me guess, they don't intend to pay you for this work
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# ¿ Nov 17, 2022 17:38 |
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KillHour posted:It also just hit me that they're expecting me to pay for the cloud infrastructure I need to build and demo this thing. This is a full front to back sales engineering engagement and I'm not even interviewing for a SE role what the gently caress lol
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# ¿ Nov 17, 2022 18:09 |
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Does anyone here have experience working with 'loaner' laptops? I do internal corporate IT and we have a handful that we give out to people to use for whatever reason. My boss wants some automated or semi-automated solutions for 1) wiping laptops between users and 2) physically tracking them out in the field (eg via GPS). Any suggestions? Apologies if I'm not explaining this well
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# ¿ Nov 18, 2022 20:59 |
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Internet Explorer posted:If you really want to do this, you can check out Deep Freeze. https://www.faronics.com/products/deep-freeze Thank you. It's made very very clear to our users that these laptops are temporary and that any files they save to the drive WILL be lost. This warning, and other instructions for how to access our normal cloud services are literally set as the desktop background, and they don't login with their normal account, but rather with the laptop's 'loaner' account. I'll check out Deep Freeze. He doesn't want to image them (mainly because our deployment kinda sucks and it's time-consuming). As for location tracking, I will relay to my boss that there may be legal issues with that to consider. Thanks all.
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# ¿ Nov 18, 2022 21:37 |
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Sickening posted:The entire prospect of "imaging" just needs to die. Company owned devices should have MDM. The process to wipe/reset and assign new users should be more of the goal. Please for the love of GOD stop using MDT and use autopilot and intune instead. As I'm barely through my first year at my first IT job, I think I will pass on relaying this to my bosses to tell them what they're doing sucks. Imaging via MDT is like, 40% of my job, lol
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# ¿ Nov 18, 2022 22:37 |
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Asteroid Alert posted:Goons, I'm immediately suspicious of any company that tries to rush new hires into starting without giving them complete information. It's a red flag that they're hiding something bad about working there. Proceed with caution IMO
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# ¿ Nov 21, 2022 22:31 |
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Lol and I thought our MDT deployment was slow at 2-3 hours Goondolences
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# ¿ Nov 28, 2022 18:13 |
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I live in the DMV and the insane hassle that getting a security clearance appears to be has stopped me from applying to a lot of government IT jobs. I don't envy the people that have to do it
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# ¿ Nov 28, 2022 21:03 |
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Question for the thread: I do IT for a construction company. It is a recurring issue that setting up internet access at construction jobsites with traditional carriers takes too much time and coordination. My boss has asked me to investigate possible solutions for (ideally) portable, easy-to-use WiFi internet access that we can basically just drop at a jobsite and have it work. We've bounced off of Starlink because he (rightfully, IMO) does not like that there's no way to talk to a human before actually paying for it. Has anyone had to do this before? I have some leads, namely mobile virtual network operators, but I wanted to ask here too in case one of yall is an expert
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# ¿ Dec 5, 2022 18:40 |
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Awesome, thanks all
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# ¿ Dec 5, 2022 19:11 |
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George H.W. oval office posted:Sounds like a good time for him to get the easiest paycheck in the world I wouldn't call living in Alabama easy
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# ¿ Dec 14, 2022 04:20 |
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Astronaut: Wait, it's a DNS problem? Astronaut with gun: Always has been
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# ¿ Dec 21, 2022 20:35 |
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Yeah my SIL had side effects from Paxlovid as well. Ymmv, proceed with caution
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# ¿ Dec 24, 2022 17:22 |
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i am a moron posted:Someone can take mine I’m embarrassed to be on that list and am in the process of doing an autoban over it wow he actually did
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# ¿ Jan 7, 2023 02:06 |
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I am one of those people that doesn't call unresponsive users re: their tickets. My line of thinking is that they submitted the ticket because they have a problem that needs fixing. If they can't be bothered to read and reply to my emails attempting to help them fix their problem, I am not going to go out of my way to try to get a hold of them. I'm not their IT butler.
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# ¿ Jan 12, 2023 00:18 |
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It's not often you get an Apple user to freely admit that they have brain damage
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# ¿ Jan 16, 2023 04:45 |
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i am a moron posted:Two of my boys went through a phase where they just, like, pissed in trash cans all over the house and sometimes in a corner of their room. One of them will just go in the front yard, whip it out, and pee right in front of the whole neighborhood.
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# ¿ Jan 26, 2023 17:31 |
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I had a vasectomy last July and every day I feel better and better about that decision
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# ¿ Jan 26, 2023 18:03 |
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Yeah. I worked in animal welfare before I got my IT job and my quality of life has absolutely skyrocketed in the 16 months I've been doing this - from a much larger paycheck as well as less stress and fewer hours. It's less fulfilling, but fulfillment doesn't pay my rent, so
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# ¿ Jan 27, 2023 20:47 |
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Personally, I HATE audio
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# ¿ Jan 31, 2023 00:45 |
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# ¿ May 9, 2024 16:14 |
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Let's kill two birds with one stone and just ask ChatGPT if we're all gonna die from climate change
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# ¿ Feb 6, 2023 21:59 |