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this_is_hard posted:Speaking of Asurion.... When I got my phone replaced I actually did it through Verizon CS, and it was pretty painless. Of course, I might have gotten lucky, but I'd see if they can help file a claim and get it smoothed out. You don't need notarized poo poo, you just send back the broken phone once you get your replacement.
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# ? Feb 9, 2014 09:41 |
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# ? May 26, 2024 10:06 |
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hoobajoo posted:When I got my phone replaced I actually did it through Verizon CS, and it was pretty painless. Of course, I might have gotten lucky, but I'd see if they can help file a claim and get it smoothed out. You don't need notarized poo poo, you just send back the broken phone once you get your replacement. I actually originally went in to a Verizon store, and they literally looked at me like I was crazy and just handed me a little booklet with the Asurion website/phone number. Did you do a warranty replacement or an insurance claim?
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# ? Feb 9, 2014 15:10 |
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this_is_hard posted:I actually originally went in to a Verizon store, and they literally looked at me like I was crazy and just handed me a little booklet with the Asurion website/phone number. Did you do a warranty replacement or an insurance claim? It was insurance, I lost the phone. People in the store are helpless on that poo poo though, you gotta call CS.
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# ? Feb 9, 2014 18:30 |
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I did the whole process on Asurions website. It was simple there.
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# ? Feb 9, 2014 22:22 |
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this_is_hard posted:Speaking of Asurion.... There's no getting around the affidavit. I just dealt with this bullshit myself. I didn't have to get it notarized though. I just took photos of the paper I filled out and a copy of my drivers license. It approved 5 min after submitting.
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# ? Feb 9, 2014 22:32 |
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Has anyone been able to find a good folio case for the LG G2? I've been looking on amazon and they are all non verizon compatible.
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# ? Feb 9, 2014 23:16 |
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Speaking of phone replacements under warranty and insurance; isn't the whole point of SIM cards account device portability? My wife is on her third Galaxy S4 (first was an exchange under warranty during her 14 day trial due to a weird glitch I couldn't find anywhere online, and the second due to a cracked screen). Each time she was giving a brand new SIM card. I expected to just move the SIM from phone to phone. I'm guessing this has to do with Verizon being a pseudo GSM 4G / CDMA bastard child right now.
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# ? Feb 10, 2014 03:54 |
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ninmeister posted:Speaking of phone replacements under warranty and insurance; isn't the whole point of SIM cards account device portability? My wife is on her third Galaxy S4 (first was an exchange under warranty during her 14 day trial due to a weird glitch I couldn't find anywhere online, and the second due to a cracked screen). Each time she was giving a brand new SIM card. I expected to just move the SIM from phone to phone. I'm guessing this has to do with Verizon being a pseudo GSM 4G / CDMA bastard child right now. I imagine they give you a brand new SIM with a replacement as just a matter of policy, because not everyone has a working or intact SIM prior to requesting a replacement, and it's easier from a warehousing and support standpoint to just give a new one to everyone and not think about it. If you dunked your phone in the toilet I wouldn't trust the SIM to work right, for example. The cost of a new SIM is probably a tiny fraction of the support cost that Verizon would incur if you called in or went into a store to troubleshoot your freshly-replaced phone after the fact and the problem was your SIM. And if you lost your phone or got it stolen, you certainly don't have a SIM on hand at all.
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# ? Feb 10, 2014 04:54 |
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kitten smoothie posted:I imagine they give you a brand new SIM with a replacement as just a matter of policy, because not everyone has a working or intact SIM prior to requesting a replacement, and it's easier from a warehousing and support standpoint to just give a new one to everyone and not think about it. I suppose this makes sense, sure. Thanks.
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# ? Feb 10, 2014 05:03 |
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I noticed Verizon is offering used iphone 4 units on their prepaid plan now, and am hoping to jump off this super lovely LG something or other that I'm stuck with (on their prepaid smartphone plan) at the moment. But as best as I can tell you can't order the units online without adding a new plan and the local Verizon store I went to a few weeks back did not have any and said it was an online thing. So two questions pop up: 1. Is there a way to order the 'certified pre owned' iphone 4 off Verizon's site for my current plan that I'm missing? 2. Alternatively is there any reason why I couldn't snag a used Verizon iphone 4 or 4s online somewhere and have them add it to my account and remove the LG piece of poo poo? It'd be soooo nice to finally go back to an iphone and unload my virgin mobile locked one on ebay.
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# ? Feb 10, 2014 12:09 |
I've got a couple of questions related to a recent purchase. I just got my confirmation in for my iPhone 5s purchase. It did it over the phone with Verizon, paid full retail, and the e-mail receipt for the purchase shows my unlimited data plan. Okay, cool. --When I get the phone Wednesday, is there any activation process that I should AVOID that might trigger something messing with my data plan, or does it not matter? --Is TetherMe still the preferred tethering app for iPhones?
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# ? Feb 10, 2014 23:55 |
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Wokrider posted:Has anyone been able to find a good folio case for the LG G2? I settled on the standard LG flip cover. Its pretty nice, even if it is expensive. Plus side, Wireless charging still works great through it. And it adds very little bulk.
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# ? Feb 10, 2014 23:59 |
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C2C - 2.0 posted:--When I get the phone Wednesday, is there any activation process that I should AVOID that might trigger something messing with my data plan, or does it not matter? Doesn't matter, as long as you didn't agree to a new contract, you will stay on unlimited.
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# ? Feb 11, 2014 00:04 |
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Parts Kit posted:I noticed Verizon is offering used iphone 4 units on their prepaid plan now, and am hoping to jump off this super lovely LG something or other that I'm stuck with (on their prepaid smartphone plan) at the moment. But as best as I can tell you can't order the units online without adding a new plan and the local Verizon store I went to a few weeks back did not have any and said it was an online thing. Just pick up a moto G for $99. Its a Moto X with the 4G removed, and an amazing deal. But yes, any used clear ESN iPhone 4 and 4s can be put on prepaid.
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# ? Feb 11, 2014 04:11 |
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Mighty Horse posted:Its a Moto X with the 4G removed Eh, no, not quite. Different SOC (much slower GPU), half the ram, no active notification, worse camera, and LCD instead of OLED. It's still one hell of a deal and a solid phone, but it's in no way a Moto X with LTE removed.
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# ? Feb 11, 2014 04:15 |
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As a VZW and FIOS customer I appreciate their transparency on government requests for customer data. Check it out here if you haven't seen it. Has a lot of well organized information http://transparency.verizon.com/us-data Additionally, EFF and company are running https://www.thedaywefightback.org protest at the moment if you'd like to get more information or get your activism on. Call 202-552-0505 to easily reach your representatives.
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# ? Feb 11, 2014 17:56 |
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Verizon is still one of the biggest blockers of Net Neutrality though, no?
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# ? Feb 11, 2014 18:18 |
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They are also pissing everyone off by letting their peering interconnects degrade. That's on their peering partners as well, but I'm getting drat tired of paying for a 35mbps connection at home and getting punted to sub 720p resolutions on netflix. FiOS service has really gone down hill fast in the past 18 months. Too bad my only alternative is Comcast which is just as bad.
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# ? Feb 11, 2014 18:29 |
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TenaciousTomato posted:Verizon is still one of the biggest blockers of Net Neutrality though, no? Yet one of the biggest pushers of PCI-DSS http://www.verizonenterprise.com/pcireport/2014/?utm_source=social&utm_medium=social&utm_campaign=PCI2014 I don't see them joining Google or Facebook either in the recently released open letter to Congress https://www.reformgovernmentsurveillance.com
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# ? Feb 11, 2014 18:38 |
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So I am about to sign up my parents for Verizon. My company qualifies me for a discount. I can buy the phones cheaper off Amazon (with new contract). Can I apply my employee discount after I receive the phones from Amazon (and thereby signed a contract)? I see some info on that on the OP, but its 3 years old.
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# ? Feb 11, 2014 19:47 |
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You can apply your employee discount whenever. It does take a couple billing cycles to go into effect, though.
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# ? Feb 11, 2014 19:49 |
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FordPRefectLL posted:You can apply your employee discount whenever. It does take a couple billing cycles to go into effect, though. thanks appreciate it
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# ? Feb 11, 2014 19:57 |
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CatchrNdRy posted:thanks appreciate it Once you have activated the account start here: http://verizonwireless.com/discount/ Also if you are going to be the Account Owner but your parents are actually going to be the users make sure to add them as Accouont Managers (can be done on My Verizon) so if they need to call in or visit a store they will be listed on the account and know the billing password you set up for them.
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# ? Feb 11, 2014 22:50 |
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Mighty Horse posted:Just pick up a moto G for $99. Its a Moto X with the 4G removed, and an amazing deal.
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# ? Feb 12, 2014 01:08 |
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So after reading a bit about the moto G, I have a few random questions -I have a razr m, and I love the drat thing to death because of the stellar battery life, is the moto G comparable? -Is the quad core upgrade a notable improvement over the razr m's? -I use google music alot, should I use the moto g and its strictly 3g services, will HQ streaming be interrupted with hiccuping and slow load times? -Does the moto g support usb otg (read that the kit kat update kills it, just wanna know if its true)? Thanks in advance
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# ? Feb 12, 2014 01:42 |
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Watch Out Smarmy posted:If you can validate via your company email it is pretty much instant. So I should I wait for the phones to deliver before opening and doing the steps in the discount email?
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# ? Feb 12, 2014 01:56 |
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Dr Blah PhD posted:-I use google music alot, should I use the moto g and its strictly 3g services, will HQ streaming be interrupted with hiccuping and slow load times? I would say that yes, this will definitely be an issue. Verizon's LTE network is stellar, but their 3G is hardly '3G' by most of the other providers standards (frequently <1mbit). I use Spotify frequently on Verizon and I definitely get stuttering/pausing when on their 3G network. Of course, YMMV. Honestly though, I wouldn't buy a 3G phone for Verizon at this point. Grab a Moto X instead.
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# ? Feb 12, 2014 06:03 |
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I never really had a problem streaming music on Verizon 3G back in the day. Sure it takes longer to buffer, but once it gets going it usually stays going.
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# ? Feb 12, 2014 06:08 |
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tonic posted:I would say that yes, this will definitely be an issue. Verizon's LTE network is stellar, but their 3G is hardly '3G' by most of the other providers standards (frequently <1mbit). I use Spotify frequently on Verizon and I definitely get stuttering/pausing when on their 3G network. Of course, YMMV. Don't Verizon prepaid plans only do 3G anyhow?
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# ? Feb 12, 2014 06:16 |
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Watch Out Smarmy posted:If you can validate via your company email it is pretty much instant. Wow, just snagged a 15% discount with this, had no idea I was even eligible. Thanks! chocolateTHUNDER posted:I never really had a problem streaming music on Verizon 3G back in the day. Sure it takes longer to buffer, but once it gets going it usually stays going. Yeah, I guess that's true, it's usually only noticeable when first starting a song. I'm on 3G so rarely (Verizon LTE is ubiquitous) that it could just be a poor service area when I notice it too. And, yeah, Verizon prepaid does lack LTE, so the Moto G is definitely your best choice in that case. tonic fucked around with this message at 06:48 on Feb 12, 2014 |
# ? Feb 12, 2014 06:42 |
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New price/data tiers coming for people on Edge plans http://www.droid-life.com/2014/02/12/verizon-more-everything-plans
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# ? Feb 12, 2014 20:37 |
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So, open enrollment on Edge if you bought your phone before 11/13/13? So I can switch to an Edge plan and save?
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# ? Feb 12, 2014 21:07 |
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Lowen SoDium posted:So, open enrollment on Edge if you bought your phone before 11/13/13? So I can switch to an Edge plan and save? Basically you can switch by turning in your phone and get a 10 or 20 lower line access, which will offset some or most of the cost of Edge. If you were already thinking about it, it's a pretty solid deal.
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# ? Feb 12, 2014 21:10 |
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hoobajoo posted:Basically you can switch by turning in your phone and get a 10 or 20 lower line access, which will offset some or most of the cost of Edge. If you were already thinking about it, it's a pretty solid deal. If my employer discount still works on Edge, I could get the 10GB plan for $80 and each line access fee would be $20, making my bill $120 pre taxes and fees. That's about $40 a month cheaper than what I am currently paying. Paying for the device on Edge is pretty much break even.
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# ? Feb 12, 2014 21:41 |
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Lowen SoDium posted:If my employer discount still works on Edge, I could get the 10GB plan for $80 and each line access fee would be $20, making my bill $120 pre taxes and fees. That's about $40 a month cheaper than what I am currently paying. Then yeah, if you're on 10GB it's a no-brainer.
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# ? Feb 12, 2014 21:47 |
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I'm currently on a 450 minute plan with 2 GB of data and 1000 texts. I get a 15% discount through work. The breakdown is as follows: 450 minutes Voice: $39.99 1000 Text: $10 2 GB Data: $30 Discount: $6 Am I right in understanding that if I switch to Edge before tomorrow I will get: Access: $30 2 GB data: $50 Does the discount just come off the access charge? Even if so, $1.50 more for unlimited minutes and texts plus being able to upgrade more often seems worthwhile.
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# ? Feb 12, 2014 21:56 |
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The discount will come off of the 2GB Data fee. So you should get $7.50 off.
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# ? Feb 12, 2014 22:31 |
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So I come out ahead and get more! Do I *have* to enroll tonight? Because I can't get to a Verizon store to turn in my phone or whatever.
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# ? Feb 12, 2014 22:34 |
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Endless Mike posted:So I come out ahead and get more! Do I *have* to enroll tonight? Because I can't get to a Verizon store to turn in my phone or whatever. Open enrollment in Edge should continue for a bit, you could get it done tomorrow.
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# ? Feb 12, 2014 22:49 |
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# ? May 26, 2024 10:06 |
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Probably not as we're getting a snow storm starting tonight and I have a pretty busy weekend in front of me. Maybe Friday I can get it done but I dunno. I'll see, I guess! EDIT: Looks like the open enrollment is good until March 31. http://www.phonearena.com/news/Verizons-More-Everything-plan-to-debut-tomorrow_id52555 Endless Mike fucked around with this message at 22:55 on Feb 12, 2014 |
# ? Feb 12, 2014 22:51 |