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canyoneer posted:Yeah, I might need to make the change here too to the Moto x4 from the 5x. I got the phone in December 2015, and got it replaced twice with a refurb due to bootloop in (April 2017 and August 2017) They do a hard credit pull for that. I might be looking at houses in the next six months. Not a huge deal, but something to be aware of.
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Sep 21, 2017 18:45
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Thanatosian posted:They do a hard credit pull for that. I might be looking at houses in the next six months. Yeah, good point. I disregarded that and didn't mention it because it's not a factor for me but it could be for some.
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Sep 21, 2017 18:48
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Glass of Milk posted:I chatted online with Fi today about my replacement 6p's reboot issue and they're sending me a Pixel XL 32 gb (same as my 6p) replacement. So they must have some of those available still. Maybe it was because the replacement still was under warranty. I still haven't heard back about my pixel replacement that never shipped. They gave me a direct email to a support person who I sent a message to yesterday but haven't heard anything back from them yet. I need to replace this phone.
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Sep 21, 2017 19:06
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Email seems useless- I emailed about the recurrence of the issue on Tuesday but never got a response. I've always had good luck with the chat.
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Sep 21, 2017 19:39
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Chat sessions tend to end in "A specialist will have to email you" which then never happens.
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Sep 21, 2017 20:06
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Man the Moto x4 is real ugly. The $115+$50 credit off for my 5x seems like a good deal to pass up tho. Anyone know when they get released?
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Sep 21, 2017 22:31
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I have a 5X that is in great shape and never boot-looped, just pondering whether the upgrade is a worthwhile deal.
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Sep 21, 2017 22:41
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Wilford Cutlery posted:I have a 5X that is in great shape and never boot-looped, just pondering whether the upgrade is a worthwhile deal. Me too, exactly
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Sep 21, 2017 22:46
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I had a 5X that worked well, never bootlooped, and then just a small amount of time after it went out of warranty it turned off forever. No bootloader access, no screen power, nothing. Just 100% bricked. I'd do the deal if I was still holding on to a 5x at this point.
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Sep 21, 2017 22:52
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Well, I'm over 48 hours since I was told it would be 24-48 hours before they had an answer for me. Hit up support on chat again and they just told me that whenever there was an update they'd send me an email. I just want to get rid of this loving 6p. It's even more spotty than usual on whether or not it will receive calls or give me notifications.
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Sep 21, 2017 23:10
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It sounds like it's in purgatory somewhere. I already got notification that the new device had shipped and will arrive tomorrow.
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Sep 21, 2017 23:13
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Given the trade-in value on an unreliable phone, I'm going to roll the dice on Motorola having put together a good product. They did good with the Moto X and Moto G, I'll give them the benefit of the doubt.
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Sep 21, 2017 23:51
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Thanks thread, I pulled the trigger. Seems an inexpensive way to future proof phone upgrade for a while
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Sep 22, 2017 02:00
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Glass of Milk posted:It sounds like it's in purgatory somewhere. I already got notification that the new device had shipped and will arrive tomorrow. I guess. They say it may be a stock issue but I'd imagine they would be able to figure that out?
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Sep 22, 2017 21:07
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It just sucks you can't get anyone to give you an update. I'd almost suggest having them cancel and reorder the replacement in case it got hung up somewhere. Mine is on the FedEx truck to my house, just a little over 24h since I put in the call to try and get one, so it seems like it should be possible.
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Sep 22, 2017 21:27
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fknlo posted:I guess. They say it may be a stock issue but I'd imagine they would be able to figure that out? with blogs catching wind of it, they might experiencing a :goonrush: on their replacement phones or their capacity in the call centers or in their fulfillment department. it's not the best look for them if something like this is why things are slowing down, but it would at least be an explanation
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Sep 22, 2017 22:17
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If I do the trade in for the X4 do I have to also join Project Fi or can I just use the phone like a regular unlock phone on T Mobile?
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Sep 25, 2017 13:34
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Still haven't heard poo poo about my replacement phone. Gonna ask if getting a different color or something will help. My phone also fell out of my pocket this morning while getting out of my car. It hit a pebble right on the edge which of course caused the screen to crack. At least it wasn't the brand new phone that may or may not exist?
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Sep 25, 2017 15:48
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I feel for you. Fwiw, if you do get it, the Pixel seems like a decent phone.
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Sep 26, 2017 02:55
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Glass of Milk posted:I feel for you. Fwiw, if you do get it, the Pixel seems like a decent phone. What sucks is all of the issues I've been putting up with are really, really bugging the poo poo out of me since I have a new phone on the brain. I emailed the rep again but don't expect a timely answer.
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Sep 26, 2017 03:05
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fknlo posted:What sucks is all of the issues I've been putting up with are really, really bugging the poo poo out of me since I have a new phone on the brain. I emailed the rep again but don't expect a timely answer. Well, we're at least in the same miserable boat. Was authorized a replacement Pixel XL on Sept 5, printed out the RMA and waited to receive the device on Sept 8. It never came, and order status eventually changed to "Cancelled." Well, I sure didn't do that. Called back, got a second order and RMA, order was cancelled on me about an hour later. Called again, third order and RMA, order cancelled on me again. Now in order/shipment limbo as they try to figure out some issue. Being in Houston likely didn't help, as I eventually received an email saying at least my first order was cancelled due to Hurricane Harvey. Which makes a little sense if I had simply ordered a device from the store, but I wasn't buying a phone, it's a replacement phone. Project Fi, Sept 22, 2017 posted:Thank you for contacting Project Fi. My name is XXXX and I'm here to help. I'm sorry to hear that you're dealing with this issue while trying to get your replacement device. At this point I'd be a little surprised if it ever comes, but currently in "not sure if I should buy a phone or one is coming my way" limbo.
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Sep 26, 2017 17:08
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Encor3 posted:Well, we're at least in the same miserable boat. Was authorized a replacement Pixel XL on Sept 5, printed out the RMA and waited to receive the device on Sept 8. It never came, and order status eventually changed to "Cancelled." Well, I sure didn't do that. They just sent me an email guaranteeing that it would ship within 5-7 days. Supplies are crazy low after it got out that they were replacing 6p's with the Pixel XL. We'll see what happens!
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Sep 27, 2017 03:44
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Is anyone here suffering from this issue? It started for me this morning and I thought it was the person I tried calling until tonight when I called a couple of other people and heard a recorded message say, "We are unable to complete your call at this time. Please try again later". Until it's fixed it looks like I'm stuck forcing T-Mobile, huh?
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Sep 27, 2017 05:35
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Phone shipped today. Will arrive tomorrow, most likely after I go to work so I have to wait another day.
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Sep 27, 2017 23:19
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Good! Sorry it took so long.
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Sep 28, 2017 15:02
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fknlo posted:Phone shipped today. Will arrive tomorrow, most likely after I go to work so I have to wait another day.
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Sep 28, 2017 15:04
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Is it cheaper now to just add my wife to my plan and get an extra parcel of data,or should she set up her own poo poo? She's going to get the new Moto phone and I'm doing the trade in, not that it really matters, I guess.
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Sep 28, 2017 19:51
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They have a group plan that's $5 off the normal monthly cost, so you'll save a tiny bit.
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Sep 28, 2017 20:10
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Trade in on the standard Pixel is $350 which is how much you owe on it if you've been doing monthly payments since last year. So you just roll that into a Pixel 2 for roughly the same monthly payment, interesting.
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Sep 28, 2017 21:19
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I'm really digging the pixel xl. The size is better than the 6p and it feels better too. They told me a color change wasn't an option since it had been ordered but my silver phone arrived as a black one.
fknlo fucked around with this message at 19:48 on Sep 29, 2017 |
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Sep 29, 2017 15:32
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I'm barely noticing a difference but it really is nice for my phone to still be on when the battery is at 2% instead of rushing for my battery pack at 15%.
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Sep 29, 2017 17:04
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So it's September 29 and my Nexus 6P bought from google (but with a t-mobile sim). Still haven't received any security updates since August 5th. Anyone else not getting OTA updates?
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Sep 29, 2017 17:46
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I had a great experience with Fi today. A friend got a replacement Pixel XL from Fi and decided to sell it. They were assured by support that the purchaser would be able to purchase device protection through Fi. I bought the phone and we both got the run-around from support for two hours until eventually they admitted that we had been lied to earlier and I can't purchase protection on the XL.
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Oct 3, 2017 04:15
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This thread probably knows of this trick already but thought I'd share anyways: I received my Pixel XL replacement for my 6p early last month. Even though I had a Google play subscription I was determined to get the 3 free months that came with the phone. I cancelled my current subscription, waited for the bill period to end, and when I went to reactivate the subscription through the app I was able to get the free trial. No payments until January! 
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Oct 3, 2017 13:48
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Do you mean play music/YouTube red by chance?
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Oct 5, 2017 01:15
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http://www.androidpolice.com/2017/10/04/pixel-2-pixel-2-xl-will-support-esim-nanosim/ So the new Pixel 2s have eSIM cards in them. You can just log in and it'll automatically provision it with your number and data.... supposedly.
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Oct 5, 2017 03:21
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Quaint Quail Quilt posted:Do you mean play music/YouTube red by chance? Yes! My bad, I should have been more descriptive than simply 'Google Play'.
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Oct 5, 2017 03:30
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Anyone been having more issues than usual sending text messages to iphones? I use Textra on a Pixel XL with Fi, and lately I've been having an absolute ton of "failed to send" messages, I think it is only happening to people on iphones but I can't be sure. I love Fi's prices and simplicity but there have been a lot of signal and text message issues for me lately.
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Oct 6, 2017 03:35
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Texts have been a-ok for me, but I use Pulse fwiw. Have you looked to see if it's an issue related to a specific carrier? In other news, I confirmed with Fi Support that a trade in towards a Pixel 2 doesn't need to be sent to Google until after the Pixel 2 is released (for those interested in pre-orders). Pixels are valued around $400, so the few of you who were lucky enough to score a Pixel as a replacement could flip it right back to Google for a pretty steep discount on a Pixel 2...
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Oct 6, 2017 06:41
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torturemyballs posted:Anyone been having more issues than usual sending text messages to iphones? yeah some rear end in a top hat is always answering them
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Oct 6, 2017 06:43
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