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OwlFancier)
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lmao we have four staff members. One is sick and one on holiday. The company will not hire help. 11.50 an hour. I'm sure the customers will all be kind and understanding! fuuuck
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Jan 22, 2024 13:33
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Jakabite posted:What the gently caress is a disengaged battler From the looks of it, it's someone who has said they're not voting because Starmer is a Tory oval office.
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Jan 22, 2024 13:35
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Who's looking forward to Storm Jocelyn tomorrow evening?
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Jan 22, 2024 13:37
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To me the bleak thing about Keith smacking all those Enid Blyton-tier namedrops about queen (strange to name drop a dead person instead of the charity's current patron I'd imagine) country and ~are noble institutions~ is that doing so probably does make a few reptile brains blink and ping like a pinball machine in a vaguely receptive way. The British are a simple species
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Jan 22, 2024 13:44
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Tigey posted:That's speculation. Unless you have access to their internal financial processes? Its not up to Tesco how long they hold onto the money for. If as has been reported they've had a systems outage and the transactions have been cancelled its entirely in the hands of the card payment system they use. Tesco more than likely operate an automated order process so if the orders get cancelled it sends an automated request to their merchant service to refund that transaction. Depending on what system it is, and what stage the payment was in when the cancellation request went through it can take anywhere from 24 hours to 5 days. If a transaction gets lost it can take up to a month for the banks to sort it out between themselves as well. If your order was placed on Friday evening and cancelled Saturday morning the funds will probably be back in your account already. The money wont have left your account and will be in that 'pending' state. The card system has put a temporary hold on it until the card payment system confirms the transaction and then it comes across. If it gets cancelled now your bank will just release the funds back into the available pot straight away. Again depending on what payment system they use this could be fine for orders placed up to Wednesday afternoon. Worldpay only process transactions 48-72 hours after they've been placed for example. I would think this would account for most of the orders. Orders before Wednesday will have had the funds transferred, this is where it can take 3-5 days to come back over. From Tescos point of view they will have already returned the customers money, and for the majority never would have had it themselves to give back. They could give out some vouchers as an apology for the inconvenience but im not sure what they could do to identify and help anyone in dire need quicker than the money will get returned to their account anyway?
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Jan 22, 2024 13:46
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Jakabite posted:What the gently caress is a disengaged battler Yer aul wan's a disengaged battler fuctifino posted:Who's looking forward to Storm Jocelyn tomorrow evening? I've been stuck in Gatwick since yesterday afternoon so I'd rather get home and past Isha first and then I can start my Stormy Joss prep. Also, the crab museum is cool and they have good merch
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Jan 22, 2024 13:49
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BalloonFish posted:I did read the article. I quoted from it. If you didn't call anyone an idiot then I wasn't particularly having a pop at you personally. But it's clear from the article that the context of this speech he's apparently making, is that it's being given to some civil society meeting, which seems to mean charitable organisations. He's not there to give his ideas on how to solve the small boats, but to criticise the Tories for damaging the reputations and operations of charities like the rnli with their war on woke nonsense. But it seems pretty obvious that if there is a solution to small boats it's not going to be 100% effective, and it's still going to be necessary for the rnli to occasionally rescue the odd boat. So it would be nice if their ability to do so was not degraded by demonising them, instead involving and acknowledging their valuable contribution to the overall process. It's not that complicated, like he's got some super intricate plan that sees the rnli solve everything. I mean the article also says that rnli have been funding anti drowning charities abroad which could be part of a wider strategy too, rather than fuel to criticise them.
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Jan 22, 2024 13:52
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feedmegin posted:What, like, clerics? Can they cast whatever level spell it is to calm storms? Of course.
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Jan 22, 2024 13:55
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Blackpool first impressions the room im in has yellow walls, drop ceiling, and recently flooded carpet so I think a small section of the backrooms has appeared. An improvement on Middlesbrough so far
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Jan 22, 2024 13:55
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Blackpool is a place where a lot of punks (mostly old) congregate occasionally to get drunk and fight each other. Key locations include the Winter Gardens (where all the punk happens), the railway station, and a small club near the railway station where you can go when your train is cancelled. I don't think there's anything else there. Maybe a tram? idk
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Jan 22, 2024 14:13
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I quite like Blackpool. I've always had a nice experience there and the Zoo is great. 
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Jan 22, 2024 14:32
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I saw some wrestling there but it was out of season so everything was closed and rather grim
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Jan 22, 2024 14:39
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I just find the seaside to be good for my mental health. Maybe I just need to find somewhere nicer.
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Jan 22, 2024 14:43
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Punk pensioner pugilism sounds like a pretty good selling point tbh.
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Jan 22, 2024 14:46
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In exceedingly grim news, it seems Greater Manchester Police are still as bad as ever at child protection.quote:A whistleblower who resigned from Greater Manchester Police has told Sky News the force's child protection investigation unit where she worked is "not fit for purpose" and that failures have left a paedophile ring at large for at least seven years.
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Jan 22, 2024 15:07
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AceClown posted:exactly the same, instant, paid off my mortgage early this year and managed to transfer a 5 figure sum instantly not a transfer of a few thousand, a few thousand individual transfers, because, you know, we’re talking about all the individual people who had their shopping orders cancelled and it turns out that Mr Tesco can’t just log onto his personal internet banking and start making transfers the way you or I can
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Jan 22, 2024 15:15
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forkboy84 posted:Seriously though, seeing someone post that it sucks a supermarket can take your money for a shop, cancel the order and take time to refund you in a time of financial precarity and collapse of the remains of the welfare state and deciding what we need is a rather fanatical defence of a company with a net income of £1.5bn, that's some hardcore bootlicking I agree it sucks what I don’t agree with is that there’s some way of making it immediately not suck that Tesco are just not doing for reasons
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Jan 22, 2024 15:16
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feedmegin posted:Yes, we can all predict what we need a week in advance. a lot of the time those are your only options, you order early or you’re stuck with whatever gaps there are left absolutely blame Tesco for having dodgy code which caused all this mess, don’t blame them for you having to get up “extra early” because there are ways to not do that
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Jan 22, 2024 15:20
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Julio Cruz posted:a lot of the time those are your only options, you order early or you’re stuck with whatever gaps there are left Just give up.
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Jan 22, 2024 15:22
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UKMT Interval 2023/24 - Just give up.
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Jan 22, 2024 15:42
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HopperUK posted:lmao we have four staff members. One is sick and one on holiday. The company will not hire help. 11.50 an hour. I'm sure the customers will all be kind and understanding! fuuuck Sounds quite stressful, are you sure you’re not also feeling unwell and need a few days off?
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Jan 22, 2024 15:43
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I'm more put off by the claim that 8am is getting up extra early
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Jan 22, 2024 15:48
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dadrips posted:To me the bleak thing about Keith smacking all those Enid Blyton-tier namedrops about queen (strange to name drop a dead person instead of the charity's current patron I'd imagine) country and ~are noble institutions~ is that doing so probably does make a few reptile brains blink and ping like a pinball machine in a vaguely receptive way. The British are a simple species BalloonFish posted:The RNLI absolutely should not be made a target or scapegoat for just saving people from drowning (same as when the RN got called in and then had some of its people spat on because the good people of Kent were upset that the navy was also just fulfilling its obligations to rescue people rather than turning the machine guns on them). But Starmer didn't say that. He said the RNLI could help with solutions and I an at a loss as to what those are that would fulfill the political need to Stop The Boats. Instead it's a lot of words about how boats are things that float on water. Perhaps, I may u-turn on that later.
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Jan 22, 2024 15:52
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BalloonFish posted:I did read the article. I quoted from it. It's purely and simply because The Media have decided that What To Do With Small Boats is An Important Electoral Issue. (And as a sidelight it's absolutely loving fascinating that the phrase Small Boats used to mean  "bravery against all odds", "everyone doing their bit", "the innate heroism of the everyday Brit" but apparently all these gammon arseholes instantly forgot about loving Dunkirk once the Mail gave them a jolt with the immigrant dial...).Therefore to be Electable keef has to have A Plan For Small Boats and it's not allowed to be "they are not the loving problem you think they are knock this crap off".
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Jan 22, 2024 15:57
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Jedit posted:From the looks of it, it's someone who has said they're not voting because Starmer is a Tory oval office. Ah, that would be me then. Sorry if I confused anyone.
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Jan 22, 2024 16:01
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Skarsnik posted:I'm more put off by the claim that 8am is getting up extra early It is if you work late 
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Jan 22, 2024 16:19
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wasn't it a sunday? i don't think i can verify first-hand that there is an 8am on sundays
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Jan 22, 2024 16:23
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Skarsnik posted:I'm more put off by the claim that 8am is getting up extra early Anything before 5:30am is early for me, 8am is sweet respite. 
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Jan 22, 2024 16:27
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Julio Cruz posted:I agree it sucks I think the reasons are that they never bothered to spend the money to have a contingency process in place in case of something like this happening. It’s cost/benefit as usual, and the benefit of not pissing off a load of your customers clearly wasn’t worth the cost in time and money to ensure that refunds could be processed quickly when something fucks up on a large scale. Tesco chose not to put that process in place. It is not, however, a metaphysical impossibility for many refunds to be processed quickly.
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Jan 22, 2024 16:27
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Ms Adequate posted:As it's Keith I assume his thinking is "The RNLI has boats, the government has M2 machine guns, this solves itself". Julio Cruz posted:not a transfer of a few thousand, a few thousand individual transfers, because, you know, we’re talking about all the individual people who had their shopping orders cancelled Regardless of the banking mechanisms involved, this situation arose because Tesco cancelled an order and left a dude without the food they were expecting and the money they spent on it. Going 'ah no, you see here is how a bank works' doesn't help anyone.
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Jan 22, 2024 16:28
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Jakabite posted:I think the reasons are that they never bothered to spend the money to have a contingency process in place in case of something like this happening. It’s cost/benefit as usual, and the benefit of not pissing off a load of your customers clearly wasn’t worth the cost in time and money to ensure that refunds could be processed quickly when something fucks up on a large scale. I agree with all of this. It sucks, I agree it sucks, I agree that capitalism has incentivised Tesco to do what’s best for their bottom line rather than their customers none of that changes the fact that, in the sucky world we live in right now, the processes for refunds to take place are slow and Tesco cannot do anything to expedite them
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Jan 22, 2024 16:37
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crispix posted:wasn't it a sunday? i don't think i can verify first-hand that there is an 8am on sundays motd from the night before is on repeat
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Jan 22, 2024 16:44
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Bobby Deluxe posted:You do understand that people are saying why this is a bad thing, not asking how/why it happened, don't you? I’m aware it’s a bad thing, I’ve said so several times, but bad things do occasionally happen my point is that people saying “Tesco should do X or Y” don’t seem to understand that there is no process involving X or Y that currently exists
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Jan 22, 2024 16:48
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It's such a weird hill to die on imo
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Jan 22, 2024 16:51
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Julio Cruz posted:not a transfer of a few thousand, a few thousand individual transfers, because, you know, we’re talking about all the individual people who had their shopping orders cancelled There are easy ways round this though, and Tesco could and would implement workarounds if they were forced to. One simple solution would be to charge the customer only the delivery fee up front, then have the rest of the money taken once it's successfully dropped off. I don't see why that couldn't be automated, but at a push you could just give the delivery people a remote card reader and have them process the payment on site before they unload the van.
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Jan 22, 2024 16:53
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ThomasPaine posted:There are easy ways round this though, and Tesco could and would implement workarounds if they were forced to. One simple solution would be to charge the customer only the delivery fee up front, then have the rest of the money taken once it's successfully dropped off. I don't see why that couldn't be automated, but at a push you could just give the delivery people a remote card reader and have them process the payment on site before they unload the van. what happens when the card reader breaks, or the battery dies, or it can’t connect because it’s in a coverage blackspot as someone who works in deliveries for a (non-Tesco) supermarket I’m really not comfortable with putting drivers in that sort of situation where they’re likely to get, at minimum, yelled at Julio Cruz fucked around with this message at 17:06 on Jan 22, 2024 |
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Jan 22, 2024 17:02
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ThomasPaine posted:There are easy ways round this though, and Tesco could and would implement workarounds if they were forced to. One simple solution would be to charge the customer only the delivery fee up front, then have the rest of the money taken once it's successfully dropped off. I don't see why that couldn't be automated, but at a push you could just give the delivery people a remote card reader and have them process the payment on site before they unload the van. That's what we do here in But we also don't have a method of charging somebody's card in absentia as a "pull" type thing anyway. So that's probably also why.
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Jan 22, 2024 17:05
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Julio Cruz posted:what happens when the card reader breaks, or the battery dies, or can’t connect because it’s in a coverage blackspot Idk the technicalities but if they can make a card reader work on a plane over the gobi desert I'm sure they could find a way. I'm sure some of them have offline functionality and process the payment once they reconnect. I know that comes with its own issues, but it's a start.
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Jan 22, 2024 17:08
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ThomasPaine posted:Idk the technicalities but if they can make a card reader work on a plane over the gobi desert I'm sure they could find a way. I'm sure some of them have offline functionality and process the payment once they reconnect. I know that comes with its own issues, but it's a start. offline functionality doesn’t work when the battery is dead to begin with planes have better communication links than a Tesco delivery van I guess
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Jan 22, 2024 17:11
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take a spare?
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Jan 22, 2024 17:11
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