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WeaselWeaz posted:Posting in case anyone can fix this. I have an HTC Rhyme and after you check the voicemail I get a text (from the phone's own number) listing the amount of voicemails, urgent messages, and faxes I have. Anyone know how to turn this off? The only solutions I found working with a Verizon phone rep were to subscribe to Visual Voicemail (which stopped the texts) or completely turn off voicemail notifications (which kills the point of voicemail). Use google voice as your vmail provider.
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Oct 20, 2011 13:21
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Avian Pneumonia posted:If you really play hardball with them and threaten to cancel your service you can get it for free, I got one for my parents this way. Just mention that you've been paying for a service that you don't really get (service in your home) and that you've been a loyal customer for X years but you'll go somewhere else if they don't hook you up with a free network extender. If they say 'we don't do that', let them know that you've done your research and know that they have done it before. Don't accept a discount, either. Keep threatening to cancel your account. I got a Network extender for my dad it was really easy. I called up and asked for retentions. Fully intent on leaving if it came to it. You really have to be willing to follow through. It helped that dad was out of contract. When I got them on the line I said, Me: "Well I don't actually want to cancel but I don't get service in my house and I know AT&T works and they offered me the same deal I have with you guys to go with them. I'm actually plenty happy with the Verizon service outside my home but I'm going to start working from home and having working cell service is a requirement." Verizon: "We have a device we can sell you that gives you service in your home." Me: "Oh, well, I'm not really open to paying for something. AT&T isn't going to make me pay additional money to use my phones at home and to be completely honest I'm not very good with gadgets so I'm nervous I couldn't even use it but I appreciate the offer." Verizon: "Hold on sir, there might be something we can do to get you that device. If you'll just hold a few minutes I can find out more information for you." Got device for free, two new phones for free and an additional $50 credit on the next bill just because. I find it's best to pretend to be naive but really friendly.
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Oct 25, 2011 21:14
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Nostalgia4Infinity posted:Is there a "trick" to getting a competent sales person at a Verizon store? Like "can I talk to someone who knows about Android?" I went in today because my Bionic stopped connecting to 3g -- 4g and wifi worked fine just not 3g. I went in and the rep did all the things I has tried (cycling airplane mode, battery pull, etc) then said we needed to factory reset the phone. I was wary of this and suggested swapping the SIM card as I had read that was a problem with the Bionic. The rep looked confused and asked a very stressed looking woman (who was helping 3 people at once) if that would work and was told it was something that has worked in other cases. Finding a competent person at any retail store is luck of the draw.
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Oct 25, 2011 21:23
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Crazy685 posted:I just had Verizon call me to try to set up an appointment for me to go visit a verizon wireless store for a free upgrade and whatever, but it made me wonder... are the deals the same as they are online? Yes. iPhone 4S 16GB is $199 -- everywhere. I actually got $50 off my phone but it had nothing to do with being online or offline. Some phones (not iPhone) may vary in price depending on the retailer in which you choose to buy it.
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Nov 2, 2011 17:01
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hotsauce posted:Point taken. I didn't mention we get a 21% discount on Verizon as well. Unlimited data and virtually unlimited minutes have me blinded by the light I suppose. That and we use Whatsapp so texting is very occasional. Most discounts on AT&T only apply to the minutes, not the features. Are you getting a discount on your entire bill? That would be interesting. I've had two different corporate discounts that never had that applied that. My first was just given to me by a friend because it was the "best discount available", I didn't even work for the company at the time. Seeing as how that's not super legit and I wasn't poor I eventually switched it to my real corporate discount before switching to Verizon. Verizon is the same way. For example I get 22% off my minutes and 20% off my features. My Verizon bill has ended up being cheaper because of this.
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Dec 29, 2011 16:26
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c0ldfuse posted:I appreciate any help you can give. I broke my free phone on Sprint. no insurance. New phone (same one): $500. Cancellation: $150. Now I'm on Verizon. There's likely nothing they will do.
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May 15, 2012 01:53
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TenaciousTomato posted:Battery life isn't that bad, if you're on WiFi at least half of the day you can easily make it till you get somewhere to charge. And it will (hopefully) be updated to ICS soon. Screen/radios/build quality are all better. My buddy has a lot of different HTC phones he tests. While he was happy with the phone when he first got it he did nothing but complain about how bad the battery was shortly after.
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Jun 7, 2012 14:59
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Kyrosiris posted:If I were Sprint, I'd be doing whatever the hell I could to get some better spectrum and spreading coverage as hard and fast as I could. They stand to make money hand-over-fist if they can capitalize on VZW basically giving their client base two middle fingers. That types out a lot easier than it actually is to accomplish. Sprint has all sorts of troubles not to mention actually putting up towers is the easy part - getting the space and approval to have them is what takes forever.
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Jun 12, 2012 15:11
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Cojawfee posted:It wouldn't be such a problem if Google would just say "gently caress you." People want Android, carriers can't just not have android phones anymore.
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Sep 6, 2012 14:07
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Mighty Horse posted:Top Three phones called in to customer support for help? Does that really surprise you considering their popularity/customer base?
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Feb 6, 2013 16:56
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TheReverend posted:
Replaced 4 phones with Verizon. All custom roms. It's never an issue. They can't turn it on anyway right? So they get it- make sure the hardware is still good then send it off to be taken apart and refurbished. Sure "rooting voids your warranty" but unless you go around saying "hey my rooted phone is broke" no one is going to say anything.
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Mar 4, 2013 14:21
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Don Lapre posted:Wonder how they are going to handle that on phones with dented bands Charge $200
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Jun 5, 2013 15:11
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Endless Mike posted:Yes, but it only applies to people whose next upgrade is after September. Someone who has an upgrade currently available could have up to 4 months of contract remaining. (i.e. Me) But yeah... I either can get a new phone next week but I think I might let my contract run out in October and move to T-Mobile. Loved Verizon service but I hate the company with a passion. I always have. Can't stand the way they try and nickel and dime you for everything. If I could keep unlimited data or something similar to it at a decent price I would probably stay with them but no real chance of that yet. Ideally I'd like to go back to AT&T. Wish one of these turds would get rid of tiered plans so the other would follow.
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Jun 12, 2013 15:25
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Stick100 posted:I've nearly destroyed the capacity to connect on mobile or wifi for a iPhone 3GS, Motorola Defy and Galaxy Nexus. I'm really hard on devices. Most were new out of the box and at the end of my time period with them they would barely connect/(or not at all) to the network. So what you're saying is your information is anecdotal.
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Jun 13, 2013 00:33
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Stick100 posted:Yup but when people only have one phone to test sometimes they blame network deterioration when it's actually phone deterioration. It can cause people to switch providers based on a bad phone. Kind of reminds me of when people give bad advice on something they only believe to be true yet state it as a fact causing people to misdiagnose potential problems with their issue.
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Jun 13, 2013 15:56
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pancreatic cancer posted:Hey guys, I have the old unlimited plan and I would like to keep it by buying a full priced phone. My question is, my contract is up in November. What happens to my plan at that point? Am I able to just continue to extend the unlimited date somehow? If so, how? Thanks. You just do nothing.
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Jul 7, 2013 19:27
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Lblitzer posted:well put it this way, $10 over 24 months is $240 not including taxes. A smartphone retail is $500-600. Up to you if your unlimited data is worth that. Point is moot because you can't do what he's asking.
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Jul 7, 2013 23:29
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FordPRefectLL posted:Corporate stores do everything they can to get you to leave if you aren't buying anything from them. Just do it over the phone. Also a lot of people go to "Verizon Stores" but overlook the small "authorized reseller" text just under the logo. Anything that says that is not a true corporate store and really gives zero shits about anything not related to you buying something from them.
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Jul 12, 2013 10:47
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Don Lapre posted:The new line holder will have the remainder of your contract or 12 months, whichever is more.
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Jul 13, 2013 17:10
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Vintimus Prime posted:So apparently Verizon is looking to counter act the new upgrade rules that T-Mobile now has: Would be awesome except for upgrading my phone causes me to switch to a plan that would cost me about $40 more a month. If Verizon can default their 4G plans to 4GB I might get on board. Even then, still more expensive then what I am paying now. A future a lesser coverage on T-Mo is still waiting for me in October at this point.
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Jul 16, 2013 14:20
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Yeah I could probably also swing moving from tiered if 50% was involved. Although Verizon (at least for my company) has odd breakouts of the discount. For example the plan itself is 20% off and then the plan features (data and texts) are 22%. No clue how that works in a tiered situation. Doubt I'll ever know.
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Jul 23, 2013 12:46
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chocolateTHUNDER posted:This is how it usually played out when I talked to customers also. I'm just waiting out the end of my contract hoping Verizon will entice me to stay before it happens but knowing it won't. Verizon's service is nice, best I've had, but I've always hated the company and Tmobile looks mighty attractive these days.
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Aug 15, 2013 04:34
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chocolateTHUNDER posted:Well, this kind of sucks for everyone who just recently upgraded their phones. No poo poo, especially if you upgraded last week.
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Sep 29, 2013 20:12
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bull3964 posted:You can always return if you are within 14 days and repurchase. Yeah I'm going to call Monday and ask very nicely for them not to force me to do that.
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Sep 29, 2013 20:29
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The woman on the phone told me it was impossible to do but when I asked her to try anyway she said "It works but I don't think it will stay" so here's hoping.
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Sep 29, 2013 22:34
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I had my plan restored to unlimited (because I purchased last Friday). I sure hope I stay lumped in with the rest of the glitched folks  .As of right now, it's still on my account.
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Oct 1, 2013 04:15
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bull3964 posted:It's been covered extensively in the past few pages complete with the proper codes to find the plan. Even with the code I was told I couldn't apply with my corporate discount intact. Can anyone confirm the same? I guess it doesn't matter now because I got my unlimited back but I'm still curious if they were full of poo poo.
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Oct 10, 2013 13:58
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Mighty Horse posted:Some corp discounts actually will let you keep unlimited, that is likely what happened to you.
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Oct 10, 2013 19:16
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Geoj posted:With as widespread as free/minimal hassle wifi is becoming anymore aside from people using their phones as a primary means of internet service I can't imagine actually needing unlimited. I have an unlimited data plan on my phone (I work for a major silicon valley tech company, apparently if you're part of a large enough account Verizon still offers unlimited) and looking at my usage for the current billing cycle (28th of last month - 27th of this month) I've used about 450 MB of mobile data (includes tethering it to my wife's tablet whenever we're out), while my wifi usage in the same period is over 1.5 GB. Okay Bill Gates but we don't all use the phones the same. As people mentioned there are very real examples of steaming just music in a car and blowing away data caps.
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Oct 11, 2013 20:13
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Geoj posted:Can you show me where I said that data caps are beneficial? I observed that I don't think unlimited plans are necessary, and there are ways to sidestep data caps. That doesn't mean "I think service providers should charge draconian fees for tiny data plans." Still waiting for that Wifi signal to reach my car on my hour commute each way to work. Pls help. Seems like you have the answer for me.
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Oct 11, 2013 21:47
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Geoj posted:I'm sure the "BUT HOW AM I SUPPOSED TO STREAM MY 920 KBPS FLAC MUSIC COLLECTION DURING MY 6 HOUR ONE WAY DAILY COMMUTE/KEEP MY Or in my case, iTunes Radio. Still waiting for you to tell me how I can use wifi during my commute to save on data usage because obviously using over 2gb a month means I must: A) Ability have unrealistic expectations (playing music during a commute) B) Not be aware of freely available Wifi on interstate 90 C) Live too far from work, I should probably just get a job closer so I can get to work faster and use their wifi.
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Oct 13, 2013 14:29
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GOING?" crowd will say this too would be unacceptable though.
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jfreder posted:I'm not sure how iTunes Radio works but I use Rdio and can sync any music I want to listen to in the car to my phone over wifi. You can't do Pandora-style song discovery but it might let you go at least part of the time without using data. That's not how iTunes Radio works. You stream. That's your option.
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Oct 13, 2013 17:01
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JP Money posted:Also, most cars come equipped with an actual radio you can use. For free. Using no bandwidth. I could also get rid of my cell phone! I could stop paying for gas if I just got off my lazy rear end and rode my bike! You're a bigger loving idiot than that other turd who can't believe someone might use more than 2gb a month.
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Oct 13, 2013 18:44
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JP Money posted:I am glad you were also able to come up with some reasonable outcomes from all this. I didn't threaten to leave anything. And your "alternatives" are dumb suggestions. Also, to my knowledge there's only one other carrier that does the exact same poo poo.
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Oct 13, 2013 19:02
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Geoj posted:You see, he doesn't want to have to No actually I just want to listen to new music and be able to have some control over what that music is. Don't be dense. How come you're avoiding telling me about in car wifi?
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Oct 13, 2013 21:34
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micromanage 
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FordPRefectLL posted:Codes & Prices I've always wondered, what the hell does corporate email mean? I mean I could just link any phone I want to my companies exchange server. Does Corp Email entail some type of VPN accessibility? AT&T charged extra for it too. I worked for Sprint for 5 years and we never had that fee. I don't quite understand it.
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Oct 14, 2013 00:34
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tonic posted:If I pay full price for a Verizon phone (eg on Ebay) and add a line to my wife's account, I don't have to agree to a two year commitment, correct? I can cancel the line and not pay an ETF? Yes to all.
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Nov 23, 2013 19:41
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Can you trade in iPhones directly at the Verizon Store like you can with Apple?
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Feb 8, 2014 15:21
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Ramadu posted:c/p from the recommend me a plan thread: You can use it with T-Mobile or AT&T without issue.
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Mar 22, 2014 01:35
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td4guy posted:Actually, the fact that his phone number was at one point associated with an iMessage account is now forever cached on every iOS device that has ever messaged him. And it will just silently fail without the iMessage going through. Turning it off on his end won't help. Has worked for myself and all of my friends? Works even better if the person you're talking to starts a new convo but in my experience you don't even have to always do that.
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Apr 17, 2014 13:20
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