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Steakandchips posted:Any update from Larches? Collapsed from heart failure at a family picnic.
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Jan 2, 2018 15:55
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mewse posted:It's probably this guy God, I've seen that probably a hundred times and it still makes me laugh.
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Jan 3, 2018 04:14
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stevewm posted:What alternate universe do you live in where printers never jam? And how do I get there? What are you talking about? That's how printers have always been. By the way, anyone hear about the big AMD bug? Thank God President Castro is at the helm of the US economy or I'd be worried.
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Jan 3, 2018 23:27
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teamdest posted:Do it up finance style instead - Joe takes a mandatory 6 week vacation. if we see any manual inventory changes we know it's not him. If everything mysteriously stops being fucky, guess who doesn't have to come back to work and also has an investigation started. That's what I was thinking too, that's how I'd handle it.
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Jan 11, 2018 06:07
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I wonder if Yahoo keeps metrics on how often their site is used to find Google.
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Jan 11, 2018 19:02
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Kurieg posted:The worst I've ever done was accidentally drop a table I was trying to truncate. But that was in a test environment and we were able to trash and refresh it while we were at lunch. The first time I saw "truncate" it was via a UI and I expected that when I clicked on it, I'd get a dialogue window to indicate how much I'd like to truncate, i.e. shorten (something) by cutting off the top or the end. No warning, no confirmation box. All the data gone.
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Jul 12, 2020 08:02
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Arquinsiel posted:The nice thing about the internet is that to me everyone is faceless, so now the human shaped blob of sadness behind a computer is slightly happier. 
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Jul 17, 2020 17:13
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Wizard of the Deep posted:I've spent the few months pushing back and asking "Why are we logging and alerting on this? Will this produce anything actionable?" and the answer has always been "Well, we can log it, so of course we should. And you never know when you're going to need to do something about... something." The best policy I've ever seen for an alerting system was to forbid email alerts. It's either a formal incident with an SLA and all that jazz, or it's just a meter on a dashboard. If it's not important enough to make someone do a bunch of paperwork every time that it pops up, it isn't an alarm. This means that if something goes off five times a day, someone gets pissed and starts screaming that all they do all day is clear incidents because CPU went over 50% and either they fix the threshold, fix the cpu problem, or turn off the cpu alarm.
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Jul 26, 2020 02:53
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I've been specializing in a system that has Overlord, Middle-Managers, Supervisors and Peons
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Jul 29, 2020 02:23
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Guy Axlerod posted:Druid? That's the one. I worked on some super obscure Hadoop DB system before where I had to write a ton of my own code to automate, so it was really nice to see supervisors that are what I wrote, except good.
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Jul 29, 2020 02:59
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larchesdanrew posted:Anyways, point being I am powerful and unstoppable and I am flourishing. All that's left is to die from accidentally inhaling too much canned air: https://forums.somethingawful.com/showthread.php?goto=post&postid=449159741#post449159741 quote:The Chief Engineer is called into the conference room on a Friday afternoon. As he walks through the door, he sees the heads of every department sitting around the large decorative table, eyes locked on him. Sitting between the General Manager and the President is myself, hands clasped on the table in front of me.
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Jul 30, 2020 21:08
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It was a bad idea in hindsight, but we used to play Doom on the shipboard network when I was in the Navy. It ended up being pretty good for communication, because it had chat that people were always paying attention to.
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Jul 31, 2020 22:20
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Shugojin posted:Low level help desk is 99.9% tricking people into doing stuff they think is too dumb to do. It's kind of a lovely request, but it does actually check a lot of good steps. It reseats both ends of the cable, ensures that it's the same cable on both ends and not cut or damaged.
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Aug 2, 2020 09:03
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Jaded Burnout posted:I remember 1999-era Dragon Naturally Speaking. A very long way indeed. https://www.somethingawful.com/fashion-swat/science-fair-swat/14/ 
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Aug 14, 2020 20:33
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larchesdanrew posted:I'm currently watching support from a product vendor who is remoted into this server and she's trying to export a .csv. She keeps trying to save it with a / in the filename and it doesn't save, obv. She then backs completely out of the program and starts over, only to do the same thing. She's done this 4 times now. I want to see how long she can get stuck in this loop. I need to start counting next time I see someone try to copy/paste something into a PuTTY window, but accidentally click and drag when they click into the window, overwriting their clipboard.
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Aug 20, 2020 06:16
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Dirt Road Junglist posted:All unknown calls go to voicemail immediately, and most known calls also go to voicemail. If a business doesn't have an online or email ordering system, I will probably shop elsewhere. I remember eating at a restaurant in Japan and they had booths with a 3 section panel door. When you got in, the panels were in the center so you could slide into the booth, and then during the meal, they'd open the center door to deliver the food. There was a little button you could press if you needed service, but otherwise it was a quiet little room with no interruptions.
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Sep 17, 2020 20:38
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KennyTheFish posted:The wiki articles introduction is moderately understandable. https://en.wikipedia.org/wiki/Negative_temperature It's kind of a hit to the ego, but sometimes I check simple English wikipedia for some scientific or mathematical concepts: https://simple.wikipedia.org/wiki/Negative_temperature The regular wikipedia articles often seem to be written for an audience that is already an expert on the subject. Simple english wikipedia has an audience of people who have a limited vocabulary and are trying to figure stuff out for the first time.
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Sep 19, 2020 10:14
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duz posted:Also crucially, if you removed a step that looked like it wasn't needed and everything broke, you put the step back in. Can't you just make it so that removing the step doesn't break things, tia
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Sep 24, 2020 17:43
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GreenNight posted:Like if you drive your car but forget the step to close your door, how stupid are you? It's the same thing. I've opened a car door while the vehicle was in very slow motion and it raised a holy racket of alarms. But I'm also realizing that there's probably a lot of people who don't know and will never know that there's an alarm for that. It's also making me wonder what stupid stuff there's alarms for that are so dumb that it didn't even occur to me that you could do them.
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Sep 24, 2020 17:50
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I think one of my most satisfying tickets was when I got a ticket saying that they'd been calling for days, putting in multiple tickets and been ignored for some printer, and it'd been escalated to a VP. I fixed the problem, it was easy, and then I insisted on figuring out how the problem could have been ignored for so long so that I could figure out who dropped the ball in the IT department. I don't think that VP was very impressed when I started collecting information on the previous tickets and every single manager had an answer like "Oh, bob put in the ticket on the previous shift." *calling up bob and putting him on speaker* "Oh, Jen on morning shift put in the ticket." *calling jen on radio because her shift's almost over* "Oh, I thought gary took care of that." Turns out they'd been missing important reports and loving up poo poo for a couple of weeks and nobody'd actually reported it.
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Oct 15, 2020 20:57
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It's normal for telephony, but if it's too loud then it's going to be distracting. If it's set properly most people don't notice it unless it's missing.
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Oct 20, 2020 05:39
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duffmensch posted:Customer facing ISP support is its own special level of hell. My best call ever was two brothers. One knew a little English, but nothing about computers. The other knew a little about computers, but no English. The whole call was the one brother trying to translate as I gave instructions, and at a few points things weren't working and they were just shouting at each other in some other language. They got through it, and they were nice to me and appreciative at the end.
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Nov 1, 2020 18:48
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Internet Explorer posted:I don't ever call anyone by their title, or their last name. gently caress that poo poo, life is too short and you should be glad I can remember your name. Dear user:
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Feb 2, 2021 02:09
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Slack feature request: When someone sends a "Hi" message, it doesn't actually send until additional context is provided, and warns the user that it's still waiting for an actual message before it gets sent. Maybe if it senses something along the lines of "quick question" it prompts them to include the question first.
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Feb 8, 2021 21:57
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It's just that chat isn't a verbal conversation, an immediate response is not guaranteed, and it's not fair to act as if one is expected, at least not until the conversation is going. By not including the context needed to answer the question at a later time, it implies a demand for an immediate response, and that's rude.
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Feb 8, 2021 22:32
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I guess I'm just getting older and crankier. I respond to requests for a WebEx with a request for a brief agenda. I don't need anything detailed, but at least let me know what the basic purpose of the meeting is and what you want to have done by the end of it.
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Feb 8, 2021 22:51
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The Fool posted:Nohello is like peak passive aggressive nerd I've definitely done that.
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Feb 9, 2021 00:13
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The Iron Rose posted:i just talk to people like a normal human being because usually if people are talking to me it's because they need something to happen, and i like making things happen. I get that, and I'm trying not to overstate my aversion to "hi" messages. I don't check on my messages constantly, I try to peek at slack only periodically for a certain amount of time to keep from spending all day on chat. So I see a "Hi" message from 10 minutes ago, I respond "Hi, how can I help you" but they're not at their desk now, so I sit there for a minute, and then try to get back to work. 5 minutes later, they come back with "Hi! qq real quick." and usually I get back to them right away with "Hi, what's your question? How can I help?" And then they pull a "Can we do a quick webex?" but I've got a meeting coming up soon so I don't want to get stuck on a call, and I have no idea how long it's going to take or what's even going on. It would be easy if I didn't actually give a poo poo, because then I'd never respond, but I actually do want to help people so I worry, and this kind of stuff is the workplace equivalent of "we need to talk" from a family member. I don't know if somethings seriously broken or if you just wanted to have me vote for your video showing off your team's accomplishments.
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Feb 9, 2021 04:14
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Fil5000 posted:Sounds like entrapment to me This joke is still great.
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Feb 27, 2021 23:39
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If you have a good password policy, you can actually set that lockout number really high without much risk. Compliance rules might require something lower, though.
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Mar 1, 2021 17:58
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The Fool posted:This is my feeling on the subject as well. As far as I'm concerned, if you're doing anything where you would need to pull in a .net class you should be switching to C# or Python depending on your environment. It's okay on occasion to use a .net class, but it's also a hint that you're starting to outgrow PowerShell in your career.
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Mar 3, 2021 19:33
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Excel gets a bad rap, but it's pretty much your only option if you need to record events that occurred on Feb 29 1900.
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Mar 16, 2021 03:07
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larchesdanrew posted:Give me a raise or become another chapter in my eventual book while I I'd buy a copy: larchesdanrew posted:The Chief Engineer is called into the conference room on a Friday afternoon. As he walks through the door, he sees the heads of every department sitting around the large decorative table, eyes locked on him. Sitting between the General Manager and the President is myself, hands clasped on the table in front of me.
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Jul 13, 2021 17:44
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Knormal posted:I first misread this as saying you had your vending machines on the UPSes, which would be a better use for some than certain users I've seen get them. I've seen a UPS where the only thing on the battery side was a space heater and a printer.
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Jul 22, 2021 04:54
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I usually say something like "I've just gotten so specialized that I've lost touch with normal computer stuff. Anyways, what kind of database are you running and how many data centers are talking?"
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Aug 7, 2021 21:03
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larchesdanrew posted:Just make sure you buy my book when it comes out. You better not be teasing.
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Sep 13, 2021 22:35
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TITTIEKISSER69 posted:Serious question: What can I do with old laptop batteries? Most if not all are swollen, some more than others. I've been keeping them individually boxed, and several feet apart, but it's time to get them out of my apartment. Will someone pick them up or accept them if I drop them off? I'm in Chicago if that helps. 
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Sep 15, 2021 01:06
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22 Eargesplitten posted:A ticket came in: All of a customer's Linux boxes crashed. This is an easy one to explain to customers. Go to their desk, take some important papers. Then dump them in the bin. Ask them if they expect them to be there tomorrow. Training complete.
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Sep 29, 2021 05:01
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22 Eargesplitten posted:I don't know Dr. Arbitrary so I'm not sure if he's making a joke about /bin being similar to another term for trash can or if he actually thinks that the /bin directory in a Linux system is the same as the recycle bin in Windows. If this turns out to be the actual explanation, you're honor bound to tell us.
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Sep 29, 2021 05:25
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Silly Newbie posted:I don't know where else to put this. Liquids don't compress and cylinders are really strong, right? The project manager wanted psssshhh access to it. Why nowafter all this time I didn't ask.
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Oct 5, 2021 07:33
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