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I'm back. We signed a new contract and we have 6 users (already current employees) starting tomorrow to fulfill it. The only thing we need to do technologically is access a website. No problem right? In his infinate wisdom, and hatred of Windows, the CIO has ordered us to build six Centos7 desktops so they can get to this website. What's that? They still have to do their old jobs too? (requires windows applications) Oh, we can't just have them use their old desktops? Solution: Have them VNC into their old desktops from their Centos desktops. Bonus solution: keep both computers at their desk.
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Sep 26, 2014 16:45
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"not get viruses" Nevermind the fact that they still have to use their old windows desktops.
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Sep 26, 2014 17:13
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larchesdanrew posted:A dying router came in. Miktotik. Sorry if I'm late to the party but, if you don't mind doing a bit of configuring they are STUPIDLY powerful. We use RB2011's for literally everything. They also make great IPsec tunnel endpoints and can blast wireless signal at a full watt (not sure if that's legal in the US) GnarlyCharlie4u fucked around with this message at 22:56 on Oct 3, 2014 |
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Oct 3, 2014 22:53
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 god damnit malwarebytes.
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Oct 8, 2014 00:24
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Malek posted:I haven't seen Malware Bytes change a permission (or quarantine the entire Program Files (x86) folder.) What points to them? I suppose it could just be a harddrive failure but... I clicked on the program folder to open malwarebytes, ran a scan, quarantined a couple of things, went to rescan and got that.
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Oct 8, 2014 01:55
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Super Slash posted:User comes to me in a huff that her outlook client is missing chunks of E-mails that are suddenly coming in from yesterday, which of course is affecting her job due to missing client communications, fair enough anyone would be upset at that. I go to have a quick look and kick it to external support since I'm ridiculously busy with menial poo poo to cover lack of proper staff. 2 companies ago I had a user with an almost 80gb pst file. I just let it happen because I assumed they were going for a world record. Then the word came down that I had to implement regular backups of every user's pst file  We also had several other users with 45+gb pst files. POP3  Who needs a DMS when you have email?
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Oct 10, 2014 22:17
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Just got a call back to interview for a new job. It's cutting it pretty close, but hopefully 2014 will be the YOTJ after all. "Don't gently caress this one up gnarlycharlie4u!" 
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Dec 13, 2014 03:50
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coffee chat posted:There's an RFID reader in the Keurig 2.0 brewers and an RFID tag on the lid of the "official" cups Actually HTCPCP doesn't support RFID yet, but there's a hackaday on how to make it work
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Dec 13, 2014 09:16
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RFC2324 posted:I'm working on it, give me some time!  I'm coming up on hour 23 of work... The boss is in Switzerland for the next 5 days so now may be my only chance to finally get all of our infrastructure straightened out without him putting a stop to it. I've managed to get 8 PE2850's up and running from a giant shitpile of parts, moved a bunch of servers to one rack and have them split between 3 UPS, extracted 6 dead servers, untangles about a half mile of network cable, and a bunch of other poo poo. Everything in this first rack is going on rails with the exception of 2 or 3 servers that will be on shelves. I can't loving believe that we had 14 servers just stacked on top of each other; no rails, not even screwed into the rack. They might as well have been in a pile on the floor. Almost every single loving one of them needed some sort of repair too. I've replaced fans, procs, power supplies, ram, and harddrives. I'm feeling pretty good about finally making some progress on this. Now I've only got 3 more racks to go. I better nail this job interview. I don't know how much longer I can handle this place.
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Dec 13, 2014 12:34
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FireSight posted:French press here Looks like I'll have to keep my friends close, but my french press closer. So a ticket came in:  Edit: I have no idea what the resolution was, I just closed it. Am I a bad person? GnarlyCharlie4u fucked around with this message at 19:59 on Dec 18, 2014 |
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Dec 18, 2014 19:57
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Roargasm posted:Get that little guy a DHCP leash before he does any damage to the network  He'll definitely go for that CAT5
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Dec 19, 2014 15:17
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SEKCobra posted:Call the FD? Walked over to check if she was still there. She's gone so she must have lost enough weight over the weekend to free herself. That or drooled enough Crisco everywhere to slip out. larchesdanrew posted:Guys, it finally happened. This is the happiest news I've gotten all month, and it doesn't even pertain to me.
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Dec 22, 2014 15:38
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The company I work for is failing spectacularly, as I previously mentioned. It's nice having to support <30% of the users I supported just a few weeks ago. It has left me with some time to do a much needed overhaul of our infrastructure. I'm starting with our Just bought this with my Christmas $$ so I could get the other 6950 in the rack. Yes, my company is too poor to shell out $36 for rails, and yes I will be taking the server that they are attached to when they go belly up. Merry Christmas to me 
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Dec 25, 2014 07:09
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m.hache posted:"Can you help me set up my email on my iPhone?" oh gently caress. Christmas. The latest influx of calls is from users having literally no idea what their job is. After managing to get a user access to their email and an application:  So that's it then, that's all I need? Yes, you now have access to [email] and [application]But that's it? That's all I need?I don't follow you...What else am I supposed to do?Uh.. you mean as far as your workflow?Well there's not much work-a-flowin. So I don't know.Okay... well I got you access to all the systems you requested. I don't know what else you need access to, or what your job is. That's a question for your supervisor.Alright, can you transfer me to them?Sure, who is your supervisor?I don't know. Don't you?
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Dec 29, 2014 17:39
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Weatherman posted:What is the proper way to deal with snowfalls of toner? there are special vacuums that can get it up.  Alternatively just scoop up the majority of it and clean up the rest with a cold wet rag.
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Dec 30, 2014 00:29
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kaaj posted:A ticket came in ... but our sysadmin had quit before Christmas. Good for him. He handled that appropriately. I ended the year with 48 hours of unused PTO out of the 60 allotted. Our PTO doesn't roll over to the next year 
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Jan 5, 2015 15:45
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A ticket didn't come in, but it's been mandated that I move our warehouse into our other building, that also, sort of has a warehouse. The company is broke and floundering to make paychecks, so this will be a relief on the budget (about equivalent to my salary). But goddamn, giving me 12 hours 'notice' to move an entire loving warehouse? The worst part is nobody from the warehouse knows where the gently caress they're going to be in the other building, and there's already a ton of poo poo in the other building that I have to move before I can move the warehouse. Actually, no. The worst loving part is that they asked me to move a warehouse.
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Jan 6, 2015 15:37
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chocolateTHUNDER posted:Haha, holy poo poo holy poo poo is right. Day 3 on the job here I don't think HR even knew I was an employee yet.
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Jan 8, 2015 16:04
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An Angry Bug posted:DD-WRT on a $30 LinkSys is being suggested in a meeting to "perform like a $1000 router." Not technical myself, but this is setting off alarm bells. Confirm?  I love DDWRT for home but the linksys routers are still consumer grade hardware, and not generally compatible with offices of more than 5 bedrooms. If you really want to save some money, check out mikrotik. it's a pretty steep learning curve but it is hella cheap. http://forums.somethingawful.com/showthread.php?threadid=3388528 GnarlyCharlie4u fucked around with this message at 23:32 on Jan 12, 2015 |
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Jan 12, 2015 23:29
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"I.T."
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Jan 15, 2015 19:58
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Boogalo posted:Figuring 27 boxes in the truck at a time, what would its bandwidth be when doing 70 on the highway? it was 33 in the bed and another 8 in the back. I've got a v6 so that's equivalent to DSL. Except that I can't do simultaneous upload and download. deimos posted:Depends on the packet loss.  Zamboni Apocalypse posted:Hi Moey! both of the other 2 warehouses were bigger than this entire office space.
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Jan 16, 2015 17:10
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This job... I just got a helpdesk call to fix this desk:  It was held together by four lovely screws, but it only took one good screw to break it.
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Jan 20, 2015 19:42
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GreenNight posted:Eat assholes I have a feeling that's what broke it in the first place. Dr. Arbitrary posted:Is repairing furniture something you're trained or qualified to do? If someone puts a computer on there and it breaks and breaks their foot, it's on you. If not, then there's really nothing they can say about it. To be safe though, I should probably put a blast email out to remind people that these desks were not meant to survive the rigors of office sex, citing the offenders as examples.
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Jan 20, 2015 21:16
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Erwin posted:How do you know this? A C-level told me, and a couple of his subordinates confirmed so I'm assuming it's common knowledge at this point. He also had a poo poo eating grin on his face, so that doesn't help his case.
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Jan 21, 2015 15:11
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The unthinkable has happened. Now taking suggestions on how to spend my next 2 weeks...
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Jan 27, 2015 16:49
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Jeoh posted:Skype for Business is actually really good. Like, OCS levels of good. We use it currently. It's not bad. I'm pretty sure when you delete users, it doesn't actually delete them, it just removes them from your managerial control. The accounts are still there, but you no longer have access to them. We've also been using Slack for a while now and I absolutely love it. https://slack.com/
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Jan 28, 2015 02:45
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Bhodi posted:You have to admire the balls of a company that forces it's employees to pack up the satellite office into a storage unit and then just fires them all. I was lucky enough to get the drop on my company. When they made me (idiot with a truck) consolidate 3 warehouses into one, I did it, then put in my 2 weeks. Lucky for me a job offer came through on friday. And so... A bunch of tickets came in today, and for the first time since I've worked here, a bunch of them got rejected for being unintelligible and inane requests. 
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Jan 30, 2015 19:26
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Sonic Dude posted:You'd be amazed at the dark humor the combination of retail and IT can create. I'm amazed at the dark humor that trickles down to IT. I had a user crack some joke about the speed of our internet connection and preferring to download child porn because "the files were smaller."
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Feb 6, 2015 18:15
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guppy posted:A high school friend living in NYC posted on Facebook seeking a contract IT freelancer to come by for 3-5 hours once a week or so, for "help maintaining our server, computers, router, etc." Is that actually a thing in NYC? I would have thought this was something you'd hire an MSP for, not, like, a single person. I can't imagine making a living from working that way, or that someone who did would be very good. It depends on the size of the operation and what they're running. A few desktops, a domain controller/fileserver? Sure, no problem. A bunch of VM's, Fax server, PBX, multiple edge routers reliant on BGP, etc... probably not so much.
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Feb 7, 2015 02:49
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So I've been at this new job for a couple or so months now and it's been AMAZING. They don't have an IT bed unfortunately, (well bed-roll at my last job) but they do let you go home at night and on the weekends. I haven't had a single threadworthy thing... until today. The end of the fiscal year is coming up, so every department is running around screaming "HOLY gently caress WE NEED TO SPEND ALL THIS MONEY!!!" One particular department is requesting new tablets. Enjoy:  hi gnarlyharlie4u. I would like a quote and possible purchase for at least one (possibly two) tablets to include: --connectivity --case --keyboardThank you.  LadyA,Please find the attached quote for one 4G cellular capable ElitePad and Productivity jacket. This does not include the cost of Cellular service. We will need to contact %provider% for that. Have a great day! LadyB and I discovered an issue: Windows tablets don’t allow us to run the apps we need in emergencies—%app% (news releases), %app% (social media), and %app% (alert system). We need either an Android or iPad. I’m sorry I didn’t realize this before. If this isn’t too presumptuous, here are some tablets we researched that seem to work with our needs. -GalaxyTab, iPad Air, Kindle. We’re also of course open to your suggestions. (what the gently caress? Kindle?) LadyA, Currently we do not support android or apple products. If you need a tablet for emergency purposes, a Windows tablet will suffice. You can log into the respective %app%, %app%, and %app% websites instead of using the apple or android application. Please let me know if you would like to proceed with the purchase of one, or two Windows tablets. =====A month passes with no response. I pinged her 3 times and closed the ticket===== =====Yesterday===== gnarlycharlie4u,We must use apps to do our job, so we will not buy Windows tablets. We will go buy iPads. Will we get the connectivity accounts through IT, or should we open up our own Verizon accounts? We’re planning on going to the Apple store today. --LadyA We have a very strict policy that all mobile device (and pretty much any tech) purchases must go through the IT dept. The Boss and half my department are at a conference. I just laughed and forwarded it on to the highest-of-ups. Edit: and I just noticed this after posting. 
GnarlyCharlie4u fucked around with this message at 00:26 on May 22, 2015 |
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May 21, 2015 23:59
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Thanks Ants posted:Must just be because I work with Apple stuff all day long, but her request seemed pretty reasonable. "If it isn't Windows it isn't ready for the enterprise" stopped being true a long time ago. We've already had long discussions about the fact that we aren't refusing to support it, we're just not ready yet. Our department was a bunch of 3rd party outsourced contractors not long ago. We were understaffed until about 2 months ago, and we're still playing catchup on some seriously hosed up infrastructure. Not to mention the fact that we have to retire about a dozen windows 2k3 servers before the end of next month and replace them with new installations on new hardware. Her single, last minute iPad request isn't about whether or not it's possible, it's more about whether it's reasonable.
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May 22, 2015 00:53
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lampey posted:What kind of job expects you to sleep at work? The kind where everything is broken and you work 100+hours a week. Gerdalti posted:The right answer to this poo poo is always to say "We can deliver the original project Monday as promised, or you'll need to rework the timeline completely." Not standing your ground on things like this just means you will be living this hell until you learn. And chances are you will have to learn somewhere else. Managing expectations is key to not being a doormat in this industry. In the end, it's not worth it. If you don't value yourself as a human being, no one else will either. They'll treat you like a dog/robot/slave., and when you keel over from sleep deprivation, they'll drag you outside, pin a pink slip to your chest, and withhold your last paycheck. Set your expectations up front, be rational, polite, and frank.
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May 22, 2015 16:50
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late to the party, but HOLY poo poo this thread!anthonypants posted:Oh my god he left a voicemail too I can't stop listening to this. It's both humorous and horrifying. It begs to be turned into some heavy metal techno internet meme. I think I just found my new ringtone. Update on the iPad situation: Director has been told multiple times by both IT and her superiors that we're not buying iPads right now. I don't know why, she keeps emailing me directly, but I am not replying. I'm just forwarding the emails right on up the chain. quote:Hi, gnarlycharlie4u. I think we left this issue off with: Once OCOM buys our iPads, how do we connect/create new connectivity? I know OCOM will pay for the monthly bill, but how do we set that up? quote:Hi there. Should I just go to Verizon and set up accounts? Is that better than working through the mass Verizon plan? We're still not positive if we're getting iPads or Galaxy Tabs. We played with iPads at the Apple Store last week and will go to Best Buy this week to look at the Galaxy. Please let us know of any restrictions we should be aware of. Yes, how about that "no iPad/android" restriction you keep ignoring.
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Jun 5, 2015 13:11
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Mo_Steel posted:Two tickets this week where the problem was the device was unplugged. One of which I had to drive to in order to plug in because even though they told me it was plugged in it wasn't. Fucksakes people. You magnificent bastard. This just made my Monday. I have a meeting scheduled for an hour after I'm supposed to leave the office, today. It's about iPads and why a particular office cannot have them. My superior, the person who REALLY needs to be in this meeting, is out this week. 
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Jun 8, 2015 14:30
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Inspector_666 posted:I'm so torn on this, philosophically. There's no reason you can't do both. Tell them that they can get their data back from 'the cloud' the next time it rains. This is especially funny if you live in SoCal.
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Jun 8, 2015 19:12
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anthonypants posted:Oh my god he left a voicemail too Dr. Arbitrary posted:A ticket came in: gently caress. I just realized why angry email guy sounded so familiar.
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Jun 9, 2015 17:00
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spog posted:I've heard a few people (here and in the real world) say that office harmony can be restored by disconnecting the internals of a thermostat. I've done this. Just stick a thermostat cover on the wall somewhere with double sided foam tape and bask in the hilarity. Eventually someone brought in a thermometer and my ruse was up. There were riots when one of the ladies pulled the cover off to "see if she could fix it" I lasted about another 2 months in that company before I was politely asked to leave.
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Jun 11, 2015 18:31
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larchesdanrew posted:Well I feel sheepish. Turns out the thermostat was broken. I walked in this morning to look at it and the screen is just displaying garbled gibberish and the handler won't cycle off. It's absolutely freezing in there and it's a wonder the whole thing hasn't frozen up. I manually shut off the handler and now they're complaining that it's too hot. My options are to tell them to suck it up or keep going up there every 20 minutes to cycle the handler on and off. Buy a Nest. That way everyone can fight over the temperature without having to leave their desk.
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Jun 12, 2015 14:56
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ZoDiAC_ posted:
the last comapny I worked for did this. except the cio wouldn't share his login, he would just tell him to send him links to what we needed and he would ignore them. Shouldn't be a problem right? Well he would never actually order what we needed, even when standing right behind him at his desk, talking him through every click. Best we got was him putting things in a cart and promising to do it later. The one time I did get him to share his login, I really wish he hadn't. I didn't know you could buy just the rear end of a Real Doll. GnarlyCharlie4u fucked around with this message at 21:35 on Jun 21, 2015 |
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Jun 21, 2015 21:32
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anthonypants posted:Printers, specifically. Proof there is a God. Or at least some sort of Karmatic Overlord. Inspector_666 posted:My co-worker got scheduled to go physically assemble a desk in some dude's apartment this morning. Knormal posted:God drat. Please tell me your poo poo boss doesn't actually have you guys changing lightbulbs. Assembling cubicles, changing lightbulbs, moving thousands of file boxes, entire warehouses full of medical equipment and shelving, delivering pallets of computers/servers/monitors, etc was standard faire at my last job. GnarlyCharlie4u fucked around with this message at 21:28 on Jul 10, 2015 |
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Jul 10, 2015 21:23
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