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user: I need access to this module! Here is the email from our C-Level saying I can have it me: What specific transactions in the module do you need access to? user: I don't know, I guess just give me all of them. me: I can't give you access to all of them, could you please tell me which ones you specifically need? User then goes to the C-level, who calls my boss, who calls me and tells me to give the user whatever access they want. At this point, it does not matter how much I argue, or what convincing I attempt, the user gets everything eventually. drat am I tired of this happening. You would think, after the last time a similar request played out and that user took down our production system for 6 hours, that management would learn. If anyone knows how to convince the powers that be that security does not mean that everyone has access to everything if they ask, could you clue me in please? Also, is this now the appropriate thread to say gently caress Printers?
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Aug 19, 2013 18:48
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couldcareless posted:Get it in writing/text/email from your boss to give "whatever they want" as far as permissions go. Then attempt to determine what exactly they want with them one more time, once again getting it all in writing. After giving them everything because that's that they ask for, save all of this in a folder on desktop labeled "I Told You So". Break it out when things go up in flames.
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Aug 19, 2013 20:12
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I don't know what, but something very bad is about to happen. We are implementing a new ERP - our go live is Monday morning - and I am leaving the office now (at 2:30pm and not 4:00 am) with nothing left to do. Something is wrong somewhere. This entire last week actually went very well, not one major issue and all the small ones were resolved in a timely manner. I am horrified.
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Nov 2, 2013 19:31
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Anyone have links to a couple of good articles on why end users should not have full Admin rights in an ERP system?
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Nov 13, 2013 15:45
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Zamboni Apocalypse posted:You misspelled "some documented disasters caused by end users with full Admin rights in an ERP system". Today I got the "Your department reports to me" speech when I said no to the request to give admin rights to a Jr. accountant. I wonder how many times in my career I will have to lose this argument before I finally give up the ghost and just let the auditors take care of it for me.
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Nov 13, 2013 22:29
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porktree posted:Even before we had to limit the ERP admin rights to one person because of SOX, the private auditors would have flagged anyone having that kind of access to the ERP system as serious security issue. I mean, hey, let me create a bill and pay it, or order goods and mark it paid or any other thing. Let alone doing some admin crap with the concurrent managers or fuxoring with the value sets.
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Nov 14, 2013 02:04
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We were just notified that we may be required to "teach" office 2010 and 2013 classes to our users. As an alternative, I suggested some kind of computer based training for office which was well received, as long as we had physical DVD's that could be signed out by the user (yeah, really). So does anyone have a good CBT training for MS Office they can suggest so I don't have to spend hours and hours building classes for a group of people that probably don't care to learn in the first place?
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Mar 10, 2015 20:39
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Gerdalti posted:I'm fairly certain you guys are all correct. None of it makes sense and I'm a trained cya'er. I'll report back and let you know what happens tomorrow, should be fun either way.
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Mar 12, 2015 18:29
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Has anyone had an issue using RemoteApps on a windows server, where all Excel documents opened through the RemoteApp open in the same excel window? We access our Dynamics install via RemoteApp, and when multiple reports are exported to Excel they open in the same window regardless of the settings in Excel (ignore DDE just makes excel crash) or on the terminal server (taskbar is set to never combine buttons). I built a RemoteApp that points just to explorer.exe on the terminal server and opened a couple spreadsheets from it, and the same thing happened. if I RDP to the server, they open in different windows. Holy poo poo am I tired of hearing about this already. Yes, it is annoying, but it is not why you cant do your job, so quit telling your boss that. Oswald Kesselpot fucked around with this message at 15:06 on Apr 15, 2015 |
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Apr 15, 2015 15:04
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larchesdanrew posted:Did a quick basement runthrough. Sorry about the picture quality. If you notice anything that would identify the station I work for, please let me know so I don't lose this poo poo job.
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Apr 17, 2015 18:33
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Is anyone using software to centrally manage USB ports on a network? I figured there would be some simple software with centralized management and some kind of basic reporting capabilities to do this, but I apparently suck at Google..
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May 15, 2015 15:08
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anthonypants posted:You mean like group policy?
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May 15, 2015 16:03
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our network admin just rebooted our core router because about 10% of our VDi's lost connectivity. Send help.
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May 19, 2015 15:22
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flosofl posted:Was that just a "let's give it shot" troubleshooting technique? I have absolutely no idea what he thought he was doing. I could ask him what he was thinking, but then he would probably tell and I am not sure I want to try and parse my way through that level of incompetence for something that I am not directly involved with. Especially since he will use technical terms that he only has a tenuous grasp on to start with. Though I may ask, cause its fun watching him try to be condescending when he has no clue what he is talking about. The worst part is, he has done this before; if I am remembering correctly, the last time it was because our VPN went down.
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May 19, 2015 15:56
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The Fool posted:The entire building. To be fair, it was a roughly conex sized structure, but still.
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May 19, 2015 18:17
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The Fool posted:You joke, but the uplink for this equipment is on a cell modem, so if they could maintain power to the building somehow, we may have never noticed.
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May 19, 2015 18:32
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lampey posted:What kind of job expects you to sleep at work?
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May 22, 2015 13:59
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Haquer posted:And then you said "ah sorry to hear" and left at 5pm, right? He was a bad planner, but all in all not a bad boss when it came to this sort of thing, at least not for the 2 years I worked there. He knew when he was asking a lot, didn't try and take advantage, and generally made up for it when he did. Where he was lacking was common sense; I left when he fired the sales guy (we only had the 1) and didn't sell anything himself for weeks, then started sitting us down and bitching when we had like 12 billable hours between 4 of us in a week. Pretty crappy actually, because up to that point it was an awesome job. ETA: Gerdalti posted:The right answer to this poo poo is always to say "We can deliver the original project Monday as promised, or you'll need to rework the timeline completely." Not standing your ground on things like this just means you will be living this hell until you learn. And chances are you will have to learn somewhere else. Managing expectations is key to not being a doormat in this industry. Oswald Kesselpot fucked around with this message at 19:30 on May 22, 2015 |
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May 22, 2015 19:27
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Crowley posted:If you mounted it correctly it's still accessible when racked.
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May 28, 2015 15:18
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Bigass Moth posted:Wow your company sounds like a lovely place to work if you break someone's phone and don't take responsibility.
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May 28, 2015 19:56
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Thanks Ants posted:If your phone system doesn't give me a list of options that I can press a button to navigate through, wants me to say in plain English what the issue is and then fails to match it 5 times, you're drat right I'll be mashing the 0 key.
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Jun 23, 2015 14:51
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Agrikk posted:I would do murder upon discovering this.
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Jun 23, 2015 19:45
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Sirotan posted:With the amount of almost daily bullshit that I have to put up with with our Ricoh techs, I'd welcome having someone on my staff be responsible for printers. I'd know where they are going to be and when, and if they were dicks to our staff we could fire their rear end instead of doing nothing because Ricoh won't give me contact information for their regional service managers, and we're locked into a contact. E: not sure how many MFD's you have, but we replaced 11.
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Jul 1, 2015 19:28
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Why yes I am IT, But no longer the desk, Why not send them an email? Yes that would be best. You "pinged" them you say, And had no reply? Who else will fix it? No one else but I. So tell me just now The issue you had? And let me assure you, It can't be that bad. You pressed on this icon? Click Click Click Click But no paper comes out Not even a lick? Like all good IT I start from the start, And check that the printer Is set as default. Next I look to the tray, And click on the spool Alas it is empty I do feel the fool Everything here It looks like its right So I walk to the printer "Could you turn on that light?" I pull up the top No toner depleted, I look in the drawer There is paper to feed it. Issues we've had In the past with this type So lets cut to the chase And avoid all the hype Crack open the panel The ram is well seated Not sure what to do I may be defeated! What is this then That catches my eye? Something is amiss And also awry A card with no lights Not a blink to be seen I will check that out next, What else can be gleaned? I follow the cable, Straight to the patch But before I get far I find a small catch For the cable you see, Between printer and jack Has somehow been cut Straight through and in half! "Well now" I say "I have found whats amiss Does anyone know What happened to this?" No answers are had Four people stand silent But they see from my look I am about to get violent "It's not us to blame" one engineer squeaks "It must have been IT When you fixed it last week!"
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Jul 1, 2015 21:12
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Agrikk posted:A potential paycheck came in...
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Jul 7, 2015 14:11
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Nerdrock posted:His post makes it look like he's being paid to stand up the servers and get SQL going. I'd assumed the actual software (that's probably expensive) was coming from somewhere else. My apologies Agrikk, i misread your original post. having said that, 8k/1k still seem pretty low to me.
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Jul 7, 2015 15:42
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larchesdanrew posted:A ticket came in.
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Jul 9, 2015 20:38
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All the printer talk got me wondering, so I walked up to our admin offices to check the MFP situation. There is a spot where I can stand and actually see the doors that lead to 3 different MFP's, and a corner that has another right around it. That is for exactly 20 people, at least 14 of which have desktop printers. We just moved the 4th one up there; the justification for that was "What of one of the other ones stops working?".
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Jul 15, 2015 15:41
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kensei posted:Adding to the OP, well done.
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Jul 15, 2015 15:45
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There once was an Admin named Brad Who thought authentication was just a big fad So he rebooted AD Because he just couldn't see How doing so could be that bad
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Jul 15, 2015 19:42
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Beamed posted:D'aww
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Jul 22, 2015 15:24
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Did you thank him?
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Probably not the right thread for this.
Oswald Kesselpot fucked around with this message at 01:06 on Aug 2, 2017 |
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Aug 1, 2017 23:47
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