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We switched away from Symantec Endpoint Protection after it kept breaking and required pushing a new build after every W10 feature update.
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May 29, 2019 03:32
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Klosterdev and the Terrible, No Good, Very Bad Forticlient User had already-problematic version of Forticlient, that also seemed to be broken in some other capacity. Tried to uninstall Forticlient, Windows couldn't uninstall it. Tried to downgrade with the correct installer version, wouldn't let me because older version. Downloaded Forticlient tools, ran the uninstaller, uninstaller couldn't uninstall because Forticlient was still running. Tried to stop the tasks in task manager, they restarted. Tried to disable the service, got an error. Tried to stop the service from running on boot, same error. Resolved issue by running the installer for an even newer version, that got it working normally again, uninstalled newest version, installed correct, functional version.
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May 30, 2019 22:01
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"Hello, I was just wondering if you had the chance to review the previous unsolicited email I send to you. I understand the value of your time, so I'd like to know what the best contact information and time is to reach you so I can waste even more of your time pitching our custom iOS app development"
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Jun 10, 2019 15:04
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dragonshardz posted:Not pissing me off: Got told today I've been given a raise effective the first day of this pay period. Got told today I've been given a promotion effective the first of the month!
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Jun 13, 2019 03:47
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Pissing me off: Bomgar's support has become hot trash since they were bought by BeyondTrust. The people taking the calls know nothing, can't give me a case number until I get a technician callback, a technician is -never- available, I don't have the option to even be put on hold until one is, and the last guy I spoke to didn't even know what Bomgar was or even how to spell it. So nice of them to remind me at the end of the call that I can always check up on the status of my case (uncreated and with no case number) on their support portal.
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Jul 2, 2019 17:17
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22 Eargesplitten posted:Not for long, apparently! Don't listen to this guy, also make sure to ask about their age, race, religion, familial relationships, and their opinion on Donald Trump
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Jul 9, 2019 03:57
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Maigius posted:MS Access is awful. It dosn't behave like the rest of Office, and I swear some things are permeantly hidden in the database I'm working with. At least I only have to do simple things with it twice a year. MS Access only exists to frustrate help desk when someone with rudimentary Access training noticed it was included in the default Office install three years ago and now needs support.
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Jul 10, 2019 03:17
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PBS posted:9to6 with a mandatory one hour lunch. Heard "nine to five" growing up in all sorts of media, was disappointing as heck to find out is another thing the Baby Boomers took away from us.
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Jul 12, 2019 00:30
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*Help Desk line rings* : Hello this is [Company] can I please speak with [Departed IT Director] the IT Director? No, if you'd like I can take a message: No I'll call back later*front desk forwards a phone call to help desk*  : Hello this is [Company] can I please speak with [Departed IT Director] the IT Director? I just spoke with your colleague five minutes ago, I can take a message if you want, but I'm not forwarding you to anyone*hour passes, help desk line rings* Hello is this [Company]? ... Hello? Are you from [Company]? ...yes this is [Company] can I please speak with [Departed IT Director] the IT Director?" Take us off your goddamn list
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Jul 19, 2019 02:38
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First of May posted:VP of Sales & Marketing demands we launch the new, heavily customized e-commerce site the week before our biggest sale of the year. It went as well as you imagine. give out some copies of The Phoenix Project along with a plot summary
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Jul 25, 2019 02:35
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Shut up Meg posted:Scan to PDF software I've had consistent luck using pdf24 for sites too small to have a fancy-pants scan-to-email printer. Crap interface, but free, no horrible drawbacks, and comes in .msi flavor. klosterdev fucked around with this message at 01:49 on Aug 7, 2019 |
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Aug 7, 2019 01:44
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Pissing me off: AT&T - Not the first time has pushed unannounced updates to a DSL modem that changed/reset the applied settings - Insists the problem must be on our end because they can see the modem is online - "We can have a tech out tomorrow sometime between 8AM and 5PM" - Sends a tech who knows literally no networking concepts - Tech immediately declares connectivity is our problem because it works when directly plugging into the modem -  I don't know how you keep track of all those numbers ...you mean IP addresses? Yeah those!
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Aug 8, 2019 04:01
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Shut up Meg posted:This process will take about 6 months to complete. "If we change nothing, nobody can be blamed for anything" muttered the C-level, as entropy continued its slow, unstoppable march.
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Aug 13, 2019 15:46
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Joda posted:I think he just doesn't know that the semicolon has an actual grammatical function in English which is fair enough; it's not our primary language, but it'd be nice if he wasn't being such a massive smart-rear end. "I used to use colons until I realized we could increase computing efficiency by switching to the relatively unknown semicolon"
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Aug 14, 2019 15:57
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tactlessbastard posted:what the gently caress my pc just blue screened and had to be rebooted and i lost a lot of work what is this 19 loving 99 WinDbg brah
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Aug 16, 2019 14:10
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quote:I just ran that and it says....my mother is a whore? Could've told you that last week
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Aug 16, 2019 15:23
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^ It was DNS
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Aug 22, 2019 01:44
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- Computer running slow - Notice W10 has pending updates - Reboot and install updates - Back to normal Every goddamn month. Starting to suspect MS does it on purpose.
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Aug 27, 2019 17:07
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ratbert90 posted:I mean, all of my servers are RHEL. Is there any meaningful reason to run Core? Never really understood exactly what MS meant by "reduced attack surface". How much malware relies on exploiting features of the GUI? Or are they suggesting that an attacker who gains access to a server might be stopped because they don't know powershell?
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Sep 4, 2019 04:04
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mllaneza posted:Fuckers need to bite the bullet and go full Unix-like. look man, if you can't accept Haiku OS as the future you can 
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Sep 5, 2019 06:02
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if you want something done right the heck now, make sure you know what you want
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Sep 5, 2019 21:59
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Anyone else get a deluge of marketing emails from Staples this morning? Moment 8 O'Clock hit, every ~30 seconds we kept getting the same marketing email until I blocked the address.
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Sep 10, 2019 02:36
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Unless there more context here you should probably alert the police if you don't have security to man the front door
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Oct 22, 2019 15:06
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Sounds like it already appears to the higher-ups that the dude is making a big stink over nothing. Don't make a something to validate his complaints when you can let him hang himself as he yells at a cloud.
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Nov 7, 2019 06:53
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I enjoyed Phoenix Project. Ultimately the lessons of - Don't have bad processes - Good processes you can't stick to are still bad processes - Don't let your best tech be your bottleneck are imparted by example in an easily digestible way. Plus the bit about the failed SAN read like an IT mystery novel.
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Nov 8, 2019 21:58
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Decided the plural of an MS Access database is called a Hydra
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Nov 9, 2019 01:52
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Bomgar support still trash after being bought by beyondtrust. Is already awful that you can no longer get a support person on the phone when you call and they will only give you a call back when they feel like it. Me: What's your estimated time for a callback? BT: Whenever a support engineer becomes available Me: Alright, what's your SLA for tier-2 tickets? BT: ¯\_(ツ)_/¯
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Nov 13, 2019 22:32
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Coworker had to figure that out yesterday. Worst part is MS was just like "Here's a workaround for running affected queries, we'll release a fix next Patch Tuesday"
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Nov 19, 2019 15:35
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Never pick a fight with angry Germans
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Nov 21, 2019 19:02
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Thanatosian posted:Are we talking website logins? Or shared application logins? "Why ask my manager to submit a change-of-access ticket to IT when I can just give them my login credentials"
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Nov 26, 2019 22:58
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mllaneza posted:It's time for a formal writeup. Talk to HR. Seriously. Somebody who deliberately hides their mistakes to not get in trouble is only going to cause trouble. And god forbid they ever get promoted into management.
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Dec 6, 2019 15:19
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Pissing me off: Microsoft Teams puts the "Thumbs up" icon right next to a red heart. Some day I'm going to like a reply and cause an extremely awkward moment.
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Dec 6, 2019 17:59
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If they're a metal shop who wants to DIY everything, what's stopping them from just making a metal version of the plastic faceplates
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Dec 10, 2019 06:16
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Why stop there? Fill the Planters Peanuts bags in the vending machine with ball bearings
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Dec 10, 2019 15:11
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PremiumSupport posted:We've looked into that, but we have too many people for it to be more economical that self-hosting. We actually are fairly large for a non-profit with about 100 employees that would need access. I work for a nonprofit with hundreds of employees, E1 nonprofit is literally zero dollars per license. Your biggest expense will be the migration itself. Moving from on-prem to hybrid O365 w/nonprofit licenses was one of the best things our organization ever did IT-wise.
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Dec 10, 2019 20:41
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Super Soaker Party! posted:As someone with a recalcitrant nonprofit as a client, what do you do about desktop Office? Office 2019 licenses, I believe as part of a technet subscription. If they don't want to pay for a desktop client though, the browser-based office suite you get with E1 is perfectly usable if they're super bare-bones. Just map some browser shortcuts on their desktops.
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Dec 11, 2019 01:27
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The Fool posted:Technet licenses are specifically disallowed from production use. Whelp, looks like I'm gonna have a talk with my boss Edit: Looks like their subscription service was discontinued in 2013? Must be via some different means if we have Office 2019 licenses. klosterdev fucked around with this message at 02:53 on Dec 11, 2019 |
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Dec 11, 2019 02:33
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Partycat posted:So , in my experience committing to one day of outage puts a lot of pressure on you. If they have no phones, website, email for a period of time - do they have a business continuity plan? Seriously, from a surface level having good (more expensive) remote support software like Bomgar is "nice to have." From a practical point of view, switching to Bomgar has significantly improved our ability to support users, troubleshoot issues, and get them able to do their job faster. So has switching from TrackIT to a ticketing system that isn't trash. Making improvements to our environment by going with the most reasonable option given the circumstances compared to literally the cheapest "solution" is far worth the savings in wasted time and effort. Don't switch to Bomgar, their support has become hot trash since they were bought out The Fool posted:But non-profits suck, regardless of how noble their mission is. Working for a nonprofit is pretty great imo. The downside is they can't pay you market rate, but because of that, the barrier for entry is much lower, and you get experience with a lot of systems that companies with cash to spare can pay specialists and people with experience to deal with. So far this job has been an incredible education, and whenever I do leave I'll be able to demand a much higher salary than I otherwise could have. And as another perk, the people I work with are usually pretty empathetic and great to work with when things go south.
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Dec 13, 2019 01:07
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mllaneza posted:I've been testing out a new GPO to override corporate's sleep settings and add our own for a few use cases; we want an hour and they want 15 minutes. The system is in an OU with inheritance blocked and just our 1 hour GPO applied. It says it gets our GPO. System power settings show the 1 hour setting. drat thing blanks and locks the screen after 15 minutes no matter what I do; which includes checking BIOS settings and updating the BIOS. GPOs can be enforced to ignore blocked inheritance. You miiiight be able to get around that by setting local group policies, but that's an inevitable mess. Talk to your AD admin up the chain? Edit: If system power settings show the 1 hour setting, it's probably not enforced. Orrrr corporate is doing something dumb like using regedit to configure things that policies exist for Bob Morales posted:Battery backups on individual office PC's....thoughts? If you have any PCs that can't handle being disconnected or rebooting, a battery backup seems like a bandaid. Maybe set them up with Remote Desktop Services (or set up a VM they can RDP to from a laptop) if super-critical? klosterdev fucked around with this message at 16:43 on Jan 6, 2020 |
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Jan 6, 2020 16:33
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"Alright what are non-revenue generating departments we can cut from" - Outages prevent anybody from selling anything
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Jan 7, 2020 16:58
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