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Seriously larches... get a damned paternity test. I hope you find something else man, I cannot believe some of the stories in this thread, yours in particular. I've been in IT since 91 and the poo poo some of you put up with is loving mind-boggling.
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Nov 24, 2015 09:11
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Malachite_Dragon posted:Guys, he doesn't care about the paternity test, it doesn't matter to him. He's already said he's determined to love and raise these kids, why does it matter if they resulted from his wrigglers or the other guys? Aside from the practical issues (divorce, support, medical history) Because that's easy to say in the moment. You don't think it'd eat at anyone? Not really knowing if my children are mine or the result of my wife's infidelity? Maybe larches is a superior evolved human, maybe he's just in shock trying to hold onto something.
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Nov 24, 2015 18:04
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Our IT staff officially works 8x5 Pacific time. No one is on call, there's no rotation, there's no policies or procedures for after hours tickets or server/network response. We have one small international office (16 people). We have one small East Coast US office (8 people). We have 64 remote personnel, almost one in every populated time zone around the globe. I see no problem with this. 
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Nov 26, 2015 20:34
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univbee posted:The trick, if you ever must be reachable after-hours, is to have an after-hours emergency line but make it crazy-expensive for the client to call, and only give the number to whoever signs the cheques. If it's priced right they will definitely only call if there's a drat good reason. See, an after hours emergency line would need a policy describing it, what it was, who had to make use of it. We're only did 100mil in sales last year, why would we have anything like that?
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Nov 26, 2015 21:19
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37 tickets came in. Email administrator allowed external emails to our internal helpdesk@company.com address by accident. We have lots of tickets about black friday, penis size and mortgages
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Nov 27, 2015 16:08
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neogeo0823 posted:How's everyone's Black Friday going? I had 1 phone call, 2 appointments, and I took a nap today. It's been pretty great. I also found this: https://imgur.com/gallery/8Gga68N So many zipties. 
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Nov 27, 2015 23:22
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Crotch Fruit posted:I am in US. Instead of any sort of holiday pay, I sorta can accumulate up to 7 days of "holiday hours" each year, in addition to 7 days pto. The key difference between the two is one satisfies the CEOs ability to say "we are giving you 7 holidays every year!". The shifty part is I have no sick leave, if I call in sick, it's a holiday! I need a new employer. Holy poo poo, that's abysmal, gtfo of there. and a ticket came in (again): "engineering would like 6 test accounts to troubleshoot our new Lync product on the corporate Lync EV server." ... yeah, not happening.
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Nov 30, 2015 18:42
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Segmentation Fault posted:I have never dealt with a competent person from any telco, I'm pretty sure it's idiots all the way down (or up). We recently installed a comcast business MAN and I was blown the gently caress away by how good these guys were. They did a site survey, sketched our building in a CAD program, took 50 pictures and did a complete mockup on the pictures of where they were running the fiber. The fact that it was Comcast just made it all the more surreal. Definitely the exception, not the rule however. We're trying to get a simple MPLS link installed in Rochester NY, the circuit was originally ordered in July... delivery date was Dec/1 from the LEC. They emailed us at 4:30 yesterday saying basically "Yeah, didn't get this done, will try to finish it in the next 3 weeks, k?" 
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Dec 2, 2015 17:59
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A ticket did not come in. A week's vacation and only one minor life threatening emergency(for that particular end user, which I promptly deleted). Feels good man.
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Dec 13, 2015 22:12
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GreenNight posted:Good luck. We got six. After a year 3 of them have dead wifi chips. Since it's past a year, no warranty so they can't be fixed. We've delivered 30 to our remote users, I've got one, a few others have them. Only one that broke so far was one that was dropped, other than that, they've been fantastic. Set them up to image via System Center. Sales guy fucks it up, re-image! edit: these are all SP3s, we have a batch of SP4s coming in that I'm going to nab and give my SP3 out to someone else. I've been running win10 on it for a month now, no issues at all, but all the production ones are 8.1 DigitalMocking fucked around with this message at 03:39 on Dec 15, 2015 |
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Dec 15, 2015 03:36
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181 tickets came incode:
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Dec 18, 2015 14:48
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GnarlyCharlie4u posted:User calls: "I just put in a ticket 10 minutes ago, I NEED THIS FIXED! I HAVEN'T BEEN ABLE TO DO A THING FOR A WEEK! THIS IS URGENT! IT IS AFFECTING PRODUCTIVITY!" Your ticket is #41 in the queue, we are currently closing 12 tickets a day, see you on Wednesday.
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Dec 18, 2015 18:01
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A ticket came in: No one can call out of the new Lync EV system. Start doing some troubleshooting, turns out our LEC just randomly canceled our SIP dialing plan. 
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Dec 21, 2015 20:33
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A ticket came in: Getting disconnected on the VPN every 30 seconds. I wish I could make fun of this user, (because I hate him) but he's right. Every 30 seconds the firewall drops 4 packets then resumes like nothing happened. Bizzaro.
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Dec 29, 2015 20:39
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Good things today: My Surface Pro 4 came in. Bad things: We had like half an inch of snow then some freezing rain, so 80% of the IT team didn't show up today. Not so bad thing: 80% of the office staff didn't either. Guess its time to play with this surface pro 4 until around 2 and just sneak out.
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Jan 4, 2016 21:35
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Kind of pissing me off today: HR declined to do a salary review this fiscal year. I love where I work, but it's sticking in my craw to be 15% under what I can get elsewhere.
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Jan 6, 2016 22:35
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Che Delilas posted:gently caress HR, make it your boss's problem. "Hey boss, I want a raise, this is how much I did for the company recently (money/hours saved by your actions if you can come up with a ballpark estimate at all), this is how much I want. What do you think?" We already talked about it, it was a decision made at the CEO level to not do salary reviews this year. I got my yearly raise, got the max the company is giving, but even with that, I'm still 18 - 20k under what I could be making anywhere else. Serious #firstworldproblems, I realize.
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Jan 7, 2016 03:39
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ratbert90 posted:lol if you believe this. That's what they tell people to make them stop bothering them. I don't think its quite that from my boss, granted, that's what his boss or HR may have told him. We lost some really critical talent last year and salary was the reason they all walked.
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Jan 7, 2016 08:52
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Buy this: http://www.ebay.com/itm/NEW-Cisco-A...eAAAOSwPcVVzmmg post in cisco thread if you need help, win.
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Jan 7, 2016 23:00
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Danith posted:What's a cable weave tool? I tried googling for it but it came up with knitting stuff and a rug pattern http://www.amazon.com/Cable-Comb-Dresser-Bundler-Organizing/dp/B00AA0SGHY Cable Comb. Best thing ever. if you need a youtube video: https://www.youtube.com/watch?v=nhdcvcB9jsw DigitalMocking fucked around with this message at 00:33 on Jan 9, 2016 |
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Jan 9, 2016 00:30
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A ticket came in: VPN IS BROKE, I CAN'T TAKE CALLS I saw that at like 6:15 this morning, promptly connected to the VPN and then ignored it, that particular user has a lot of issues. Took a shower, picked my phone up and saw 12 more tickets. Hmm. Turns out the VPN was dropping 6 packets every 30 seconds for all users. Huh. We discovered a bug in our Extreme core with BGP routes. One neighbor has higher priority than another, so the Extreme decided to use re-advertised routes from neighbor 1 when it shouldn't be. Super fun to track down.
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Jan 11, 2016 18:48
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Renegret posted:loving lol if you think I'm reading the entirety of the Star Citizen Thread so someone correct me if I'm wrong, but the current rumor mill for that game is that their customer service just upped and closed every single ticket in their queue for the New Year. Their logic is "Well we just released a patch that should have fixed a bunch of bugs so just open a new ticket if you're still having problems. Its literally the best thread on this comedy website. You should read it.
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Jan 11, 2016 21:28
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Renegret posted:loving lol if you think I'm reading the entirety of the Star Citizen Thread so someone correct me if I'm wrong, but the current rumor mill for that game is that their customer service just upped and closed every single ticket in their queue for the New Year. Their logic is "Well we just released a patch that should have fixed a bunch of bugs so just open a new ticket if you're still having problems.  Man, that's the best way to do it. Too many tickets? Fuckin' close them all!
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Jan 12, 2016 01:20
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RFC2324 posted:a few pages back, but Star Citizen is a thing now? Like, you can actually play it? haha no. You can however download an 11gb Crytek ship demo that will crash repeatedly.
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Jan 16, 2016 01:21
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Virigoth posted:A ticket came in: "Ran a small test build using my test repo, build started, system working properly" close ticket.
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Jan 19, 2016 18:54
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A ticket came in: "Hi mind my name is Allison and I'm calling from SHITR 90 solutions..." Lync voice to text, never change. I needed that laugh.
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Jan 19, 2016 20:34
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Ugato posted:That's one thing I'm really starting to appreciate about my previous job - they did a hell of a job integrating as many systems as they could via AD. It made my life a lot easier because I only had 3 total passwords. I have two passwords. User AD login. Admin AD login. These log me into Windows, Linux, Routers, Switches, Security System, vSphere, SAN and our storage systems. That's it, any organization with more than that is doing it wrong. 
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Jan 21, 2016 16:16
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BaseballPCHiker posted:Look at this hotshot with one AD account for every server and network device in his company. I must be doing things wrong. Please note I didn't set any of this poo poo up except for the routers/firewalls/switches, everything else was our awesome sysadmin team.
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Jan 21, 2016 18:42
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Japanese Dating Sim posted:Everyone here calls desktops "CPUs" and laptops laptops. I most commonly hear them referred to as "the hard drive"
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Jan 23, 2016 01:20
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Super Slash posted:gently caress that, absolutely everything is "The Server" Oh, I was talking about their personal computer/laptop/tablet. Not sure why, but 70% of our users just call that part the "hard drive". Everything for us is the network. Is the network down? Is the network slow? did we upgrade the network? are we having network issues?
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Jan 23, 2016 22:31
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stevewm posted:Yeah, all of this is exactly why our ERP company has it setup the way it is. I wish more people understood and did this.
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Jan 27, 2016 16:02
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A ticket came in. Front Desk:  ALL PHONES ARE DOWN! CAn'T CALL IN OUR OUT!Me:  I'm sure everything is fine... checks...  Lync basically poo poo the bed and our entire dial plan just ... disappeared.  I just happened to take a back up last night because I was doing something completely unrelated... I think? 
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Jan 28, 2016 20:57
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FireSight posted:Never let cellphones on the main work network. Shove them onto a bandwidth limited guest network if they really HAVE to have wifi on their phone while at work. This. This right here.
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Jan 29, 2016 05:40
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Emushka posted:so this week someone sent x amount of personnel a nasty bug. We're switching to Office 365, about 20% of our users have written in asking if the Unified Messaging email they receive is legit. Brought a tear to my eye.
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Jan 29, 2016 13:51
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Emushka posted:we have an emplyee of the month from IT perspective. you should probably start this. That's a great idea.
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Jan 29, 2016 16:18
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We migrated 105 users to O365 from prem exchange this weekend. That went super loving good. so so so good. 
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Feb 1, 2016 03:41
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Mo_Steel posted:I'm so sorry. So here's the story. Monday the BA in charge of CRM announces we're moving to CRM Online Feb 1. Hadn't told IT or anything, just sent that out to the whole company. So far we had migrated about 25 users to O365 as a test, which was going just fine. So now we have to migrate everyone to O365 this weekend, we migrate, all on prem mailboxes are empty, but surprise surprise, so are the O365 mailboxes. Whoops. We've got plenty of backups (near-line, tape, mail journaling service etc) so no data has been lost, but the poor server guys have killed themselves this weekend to get this working.
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Feb 1, 2016 05:31
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Asmodai_00 posted:"Okay, you know what, FINE. gently caress THIS I'll just deal with it in the morning" This. This right here.
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Feb 3, 2016 18:25
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Heners_UK posted:Or one with all those things: http://www.amazon.com/Rii-Smartphone-mini-X1-BT/dp/B004I4RW8C I have that exact model, and love it.
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Feb 4, 2016 01:53
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teamdest posted:How would they? 
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Feb 5, 2016 05:06
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