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I have a feeling I should read more of this thread. Contribution! [user] Hi, Was speaking with [other user] earlier and told him I purchased Acrobat to help with converting/consolidating pdf's. He asked that I reach out to you as these purchases sometimes go through you for tracking or that sometimes you just give access if you have it. Thanks, Ron [/user] [tech] Hi Ron, I'm sorry. It's not clear what this ticket is for. Is there a question, or is this a general heads up? [/tech] [user] Not sure either. William asked me to pass along the information. Ron[/user] [me, as an admin only comment] This ticket is amusing 
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Jan 24, 2015 00:20
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Renegret posted:I'd like to work for TWC. The bar is set too low to fail. You could do nothing all day and still be a completely above average employee. 
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Jan 25, 2015 19:02
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spog posted:Somebody in AT said that those systems don't actually use voice recognition: your answer is listened to by someone in a call centre and they choose the appropriate menu option for you.
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Jan 29, 2015 23:58
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Collateral Damage posted:One of my favourite Dilbert strips has Dilbert working from home and he asks Dogbert if he owes the company 8 productive hours, or if he only owes the 2 productive hours he would have had at the office. 
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Feb 3, 2015 02:42
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Orcs and Ostriches posted:That's the kind of request I would have deleted without doing anything.
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Feb 3, 2015 21:22
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KoRMaK posted:they're problem Best quote joke I've seen in a long rear end time.
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Feb 9, 2015 21:02
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"Can you please add me to the address book on the printer?" We have 3 main sites and a hundred remote users. I've never heard this dude's name before. :facepalm:
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Feb 10, 2015 21:25
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Nerdrock posted:A call came in...
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Feb 11, 2015 17:15
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User: My laptop can't see my home wifi network! Me: Have you rebooted? Did you try flipping the hardware switch on the front? User: I did reboot and the switch looks to be correct. Me: *grumble* <remote in> ok, the wifi isn't disabled. Can you try actually moving the little switch? <wifi suddenly shows networks> user: Really? The little red light means off? 
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Feb 18, 2015 00:55
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GreenNight posted:I'd probably get strung up if I removed that from users computers. 
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Feb 18, 2015 23:55
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Rhymenoserous posted:What tab? Half of the time those brittle pieces of poo poo snap off. With a big gpu HS/F its nearly impossible to release them.
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Mar 5, 2015 01:19
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Seravadon posted:Operations manager decided to bring in a container of hot sauce to work today. Ozz81 posted:I had a sort of PC illiterate call last Friday from a client - really sweet girl, barely ever calls in unless there's something serious going on. She tells me that when she tries to type anything into a web search or modify a document, the cursor jumps back and forth and sometimes overwrites things that she already entered. I remote in, take a look at it, and the first thing I notice is she's entering dollar amounts into a spreadsheet. "My touchpad stopped working" "Is there a little light in the upper left corner of the touchpad?" "yes" "tap it twice" "OMG!" ilkhan fucked around with this message at 20:13 on Mar 9, 2015 |
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Mar 9, 2015 20:03
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= client
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The ads are annoying, the latency when doing anything is worse. But at least its free.
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Mar 13, 2015 06:55
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Zorak of Michigan posted:I picked up the habit of referencing bus accidents after hearing someone say that they didn't need to document their processes because they would always be around. It's a simple shorthand for "things may not work out as you expect, so plan and document as though someone else might have to start doing your job at any time."
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Mar 15, 2015 02:25
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Gilok posted:Is there a version of this that replaces words you choose? Because my girlfriend uses my computer a lot and I have ideas.
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Mar 16, 2015 23:31
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A ticket came in: Should I install this windows update?  
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Mar 18, 2015 18:43
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EAT THE EGGS RICOLA posted:So, it the laughable thing that you're not managing updates?
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Mar 18, 2015 18:51
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Moey posted:Ehh, spin up a WSUS server, GPO to point your clients at it. You can have it done by the end of the day.... We literally aren't using GPOs at all yet. I need to learn a bit.
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Mar 18, 2015 18:56
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chemosh6969 posted:I was helping someone on their computer a couple years ago and even though they were looking over my shoulder but apparently not very well. One of the things I did was to install the extension that reverses genders. So the wiki page for Boy Scouts would now say Girl Scouts. She didn't notice anything I was doing and a few weeks later she was complaining about chrome. She said our main IT dept spent a bunch of time trying to figure out what was going on and their next step was to re-image it. I showed her how to turn off the extension. webpages are all hosed up. .... 20 minutes of diagnostics later...the dumbass who installed the extension (that would be you, by the way) gets to find a new job.
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Mar 31, 2015 02:00
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Super Slash posted:Some while ago the guys on my table were loving with one dude by messing with his wireless mouse; putting tape on the laser, swapping it with another mouse etc. It's all fun and games until you look into the Server/Storage room and see the loving rack of mismatched mice and keyboards that I have no idea what is paired to what dongle because people think it's cool to borrow each others equipment.
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Mar 31, 2015 22:33
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go3 posted:
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Apr 3, 2015 23:16
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Gwaihir posted:That's the feeling of being secure in the knowledge that the hardware will outlive the operators!
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Apr 4, 2015 05:07
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chemosh6969 posted:I meant I have images turned to links, so they don't load in posts.
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Apr 6, 2015 19:36
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Sickening posted:I am pretty sure that he knows exactly what the previous posters are talking about. Don't bother.
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Apr 6, 2015 22:22
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quote:My soft phone voice mail messages are being routed to Samantha instead of coming in on my line. We thought one person was just dialing incorrectly but now it has happened another time. quote:They're being routed to Samantha because they are calling Samantha's phone because they are going off the number in your email signature which you copied from Samanatha.
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Apr 6, 2015 23:31
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Sickening posted:Maybe I have totally missed some posts but who is going all Internet detective?
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Apr 8, 2015 02:00
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Migishu posted:A ticket came in:
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Apr 10, 2015 20:23
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OwlFancier posted:Take the bin of crap to a scrapyard, ask them to crush it into a cube for you, bring it back into work and give it to him, tell him you upgraded the compression on his hardware archive. 
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Apr 17, 2015 17:51
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KoRMaK posted:Man, I must live in some sort of small corporate paradise because if this happened to me I am nearly obligated to correct it. It's my responsibility to get it right, and it's my obligation to not allow that kind of poo poo go without calling it out. And I don't have to worry about my job over it. It's all in the pursuit of constructive criticism though.
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Apr 22, 2015 04:32
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Ozz81 posted:Same here - nowadays SSDs are so cheap, it's dumb not to get one. I've got 2 in my main desktop tower at home and 1 in my work laptop, and being able to boot up Windows in under 10 seconds is awesome, plus the load times for apps and games are way, way better. I spent all of $200 on the ones I use at home, both Crucial MX100 256GB drives I found on sale at Newegg. The only mechanical drive is the 1TB I have for backup data now.
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Apr 24, 2015 05:02
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The real question: If you give him a known good computer and all necessary cords can he attach them correctly so the machine boots and connects to network/accessories?
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Apr 29, 2015 05:54
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Inspector_666 posted:I told you all the story about the guy who couldn't log into his company's Citrix portal because he couldn't type in his RSA code and click the Login button before the code changed, right? 
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Apr 30, 2015 16:49
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larchesdanrew posted:I do this all the time. My hands just go instinctively to WASD and Mouse while I'm reading. I've gotten fussed at for it before, because when I first started, my boss thought he was always walking in catching me playing a game that I had just alt-tabbed out of. But I'm awesome at arrow keys due to a win 3.11 cat/mouse game.
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Apr 30, 2015 16:57
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An Angry Bug posted:Was that the one where you trapped cats to turn them into cheese? I actually found a remake of it a few months ago, but the coding sucked and it was slow.  Your score: 340 CPM (that is 68 WPM) Your score beats or equals 88.91% of all. In reality, you typed 373 CPM, but you made 7 mistakes (out of 68 words), which were not counted in the corrected scores. Your mistakes were: Instead of "course", you typed "coiurse". Instead of "speed", you typed "sped". Instead of "was", you typed "were". Instead of "port", you typed "poor". Instead of "own", you typed "won". Instead of "correct", you typed "correc". Instead of "by", you typed "byu". I advise you to take a 2 minute break now. It'd be nice if they were real sentences. ilkhan fucked around with this message at 20:07 on Apr 30, 2015 |
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Apr 30, 2015 20:03
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Ephphatha posted:What was this game called? I remember playing it heaps when I was young but haven't been able to recall enough of the mechanics or the name to find it or any remakes. Rodents Revenge.
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May 1, 2015 01:55
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m.hache posted:Reply Back: "Could not duplicate." close ticket.
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May 1, 2015 17:36
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New guy's laptop has been acting up ever since he started. Looked at it several times. Finally did a couple BSoDs yesterday, dude pulled me out of a meeting to try and fix it. Decide to swap it for a replacement machine. Get it spun up, deliver about 3 yesterday. Due to the ASAP nature it was still encrypting. Cue this morning. Still encrypting (yes, dumbass had turned it off overnight) and dumbass was complaining more that its so slow (no poo poo, its still encrypting). Fuckit. swap him for a temp laptop to use while he new machine is encrypting. Fucker sends an email to the CEO complaining. That his machine never worked right despite his vocal complaints (1 ticket in 2 months relating to speed, he'd always just been emailing me direct), that we swapped it for a slower machine (told you, fucker, its still encrypting), and that he wanted to know who to talk to about getting it fixed. Cue a closed door meeting with my boss. Explain whats happening, boss is understanding and laughing at the rear end in a top hat. The machine finishes encrypting, and I return it to the rear end in a top hat. Then the dude brings over his boss and the office head boss to discuss the issue. The new machine is still slow, he told it to do a task that normally takes 10 seconds and went and had a whole conversation with his boss without it finishing. In fact, its still sitting on the screen and he wants the temp laptop back and a brand new replacement for each on his team having issues (nope). Walk over to his machine...he's got an error box up behind the window saying [app] can't find a file on the web and would he like to use a local cache'd version.
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May 7, 2015 01:06
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Our VOIP service provider sent a notification that they couldn't ping our router and do we need help getting it fixed. 3 hours after it went down. Because we fired their dumbasses 2 weeks ago.
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May 19, 2015 19:53
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RFC2324 posted:For me 'Please advise' is a more professional way of saying 'something hosed up in this process, and I can't see what, now what the gently caress do I do?' Our new HR person has a habit of both not knowing how to read our replies to her tickets, and submitting 3+ tickets on a subject. She locked herself out of her computer this morning and I had to reset her password. We have a rule that people can't change their password again within 24 hours. So she submitted a ticket asking what complexity rule her new password isn't meeting. Told her the rule and closed. 3 hours later, same question. Combined with the first ticket and pointed out the same rule. Closed. 4:57pm, same question. God damnit woman. gently caress off. Combined and closed without comment. At least when I get in tomorrow it won't be an issue anymore.
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May 21, 2015 03:17
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| # ¿ May 15, 2024 17:49 |
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Not a ticket so much as a general annoyance. We posted a job listing on craigslist. It says attention to detail is required. It says submit resume in PDF format. First 5 responses, 3 .docx's, 1 .doc, 1 .rtf (wtf?). Jesus christ people, how hard is it to follow instructions?! e: number 6 says resume attached. No attachment. 
ilkhan fucked around with this message at 23:10 on May 22, 2015 |
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May 22, 2015 23:06
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