|
monster on a stick posted:WinKey+(number) does cool things if you have pinned apps. What the gently caress.
|
#
¿
Jul 26, 2014 08:26
|
|
|
|
| # ¿ May 15, 2024 04:24 |
|
|
President Ark posted:Correction: In the hopes that we'd go get it from them Just don't go get it, leave it with the pizza place and let him go pick it up and deliver it to you if he still wants it fixed.
|
|
#
¿
Aug 11, 2014 20:56
|
|
|
dogstile posted:An IT compliance request came in. A sonicwall router can quarantine parts of the network from the rest.
|
|
#
¿
Sep 6, 2014 16:14
|
|
|
Inspector_666 posted:Oh, all of this Outlook talk reminded me of a client I was working with the other day who asked how to organize their Deleted Items folder. I had one of these a few weeks ago, she decided to continue using the deleted items folder to organize her email until she moves it to another PST file for long-term storage.
|
|
#
¿
Sep 12, 2014 22:04
|
|
|
Guy that's been working with us for a few years calls in, urgent priority, needs someone at his house asap or he'll call someone else to come out. Well gently caress it, I'm on lunch but he's only ~10 minutes from where I'm at. Drive out there, his monitor is frozen on a gay porn site and his wife is getting home from vacation in a few hours. 
|
|
#
¿
Oct 8, 2014 20:52
|
|
|
Malachite_Dragon posted:It's not our own router, though, it's one they gave us. So they're charging us for sending someone out to look at their router, when it was their poo poo messing everything up You just need to call them. Comcast tried to charge me $99 for a tech that came out and told me we can't give you service the line running up the street is rotted and unusable because nobody up here has used Comcast for a decade.
|
|
#
¿
Oct 25, 2015 03:29
|
|
|
Sony's out of warranty repair vendor is Geek Squad, what the gently caress?
|
|
#
¿
Dec 3, 2015 18:17
|
|
|
uPen posted:Sony's out of warranty repair vendor is Geek Squad, what the gently caress? Well swung on down to the Best Buy to get a quote on having them/Sony/whoever it is I'm dealing with replace the hard drive in this stupid all-in-one so I don't have to spend all my life disassembling it. Apparently Sony needs to give the Geek Squad written permission for each computer they repair on a case by case basis whether it's under warranty or not. I called Sony and asked and they said yes that's correct and it will take a week to get it to me. There was no mention of this from Sony during the initial call when they said gently caress you call best buy. I'm so glad this is the only Vaio any of our clients has.
|
|
#
¿
Dec 5, 2015 01:13
|
|
|
If someone walks into our shop with a quick question I'd be happy to help them for free if I'm not too busy. If I need to drive somewhere they're getting charged no matter how simple the fix is, it just takes too long to get anywhere with traffic.
|
|
#
¿
Dec 8, 2015 21:16
|
|
|
An emergency ticket came it: I'm being hacked!! 
|
|
#
¿
Feb 21, 2016 00:16
|
|
|
spankmeister posted:Yea I know but what I'm saying is that one of their tactics is to open up a command window and pasting ot typing in poo poo like this to scare the mark This is the only time I've seen that which is why I grabbed the screenshot. More often they open up the event log and go 'Look at all these horrible problems!' The guy that did the command prompt also pulled up 'webcam photos' of the 'Russian and Chinese' hackers trying to break into this PC. Client closed those unfortunately, just left the command prompt open.
|
|
#
¿
Feb 21, 2016 02:36
|
|
|
Garrand posted:Also, while he's familiar with the paper clip test, I saw him test the old power supply and he was testing entirely the wrong pins. This entire situation was the definition of knowing just enough to be dangerous. He should stick the paperclip in the wall socket to make sure that's hot first.
|
|
#
¿
Mar 4, 2016 01:34
|
|
|
Is there a better way to contact Yahoo than Twitter for standard free users? Don't say Tumblr. Getting in touch with Google is easier than this.
|
|
#
¿
Mar 18, 2016 23:57
|
|
|
larchesdanrew posted:Best I can figure is that every computer has a central file server net shared to them. But the stupidest loving part is that nearly every computer is also net shared to the file server for some godforsaken reason. I would assume they're just opening the same network folder on every PC and going yup they got this one too. How could one random user's PC somehow have write access to every file on every other PC?
|
|
#
¿
Mar 22, 2016 23:54
|
|
|
Malachite_Dragon posted:TBH that sounds like the kind of thing the "gub'ment tracking everything we do!" nutcases would come up with. You really can't call them nutcases if they were right.
|
|
#
¿
Mar 23, 2016 04:32
|
|
|
larchesdanrew posted:It's literally a program that runs on the computer. The computer will still be pinging fine even if the program is frozen or not running. I need to either rig up a script that checks if the exe is running and either starts it if it isn't or at least sends an email? That's the only options I can think of, really. Toshiba has the drat things so locked down I can't even remote into them without a bunch of fuckery There's MSP software you can use to centralize creating/deploying the scripts and the alert functionality for failing but good luck getting approval for software that could be described as doing your job for you with no budget.
|
|
#
¿
Mar 25, 2016 03:27
|
|
|
Is this one of those dangerous emails? *opens spam folder and begins clicking links*
|
|
#
¿
Mar 28, 2016 20:24
|
|
|
MiniFoo posted:Oh boy oh moley I'm so loving glad I asked this user to scan their computer with Malwarebytes again today, because it turns out yesterday's scans DIDN'T ACTUALLY FIND AND QUARANTINE LOCKY. Neither did McAfee, the useless piece of poo poo. This morning's Malwarebytes definiton update did, though, meaning the Locky variant was so loving new that we couldn't have possibly caught it yesterday anyway. We flatten any machine that touches crypto-anything, it's just not worth the risk.
|
|
#
¿
Mar 29, 2016 21:20
|
|
|
pixaal posted:Pretty sure people have to press "Yes" to something for it to install. I haven't really checked anything I don't want it on I have disabled with group policy and registry keys. If I want Windows 10 on a device was updated months ago at this point. The entire windows 10 upgrade campaign is massively stupid. You should have to do more then just press "okay" it should take you to a page that you then download the installer. Make you fully aware of what you are doing. You have to opt in but that hasn't stopped us getting over a dozen tickets along the lines of 'Windows 10 installed itself.'
|
|
#
¿
Apr 1, 2016 20:55
|
|
|
MiniFoo posted:I remoted into a client's "server" today I have the opposite, a client running windows 7 on a poweredge.
|
|
#
¿
Apr 14, 2016 22:58
|
|
|
Will this help you setup my new computer? Should I keep it?
|
|
#
¿
Apr 18, 2016 21:28
|
|
|
Segmentation Fault posted:A Dell Dimension 8400 came in. Are they paying you to rebuild it? If yes quote them the $500-800+ that this is going to cost since it will take hours of your time. You could take the opportunity to mention it would be cheaper to simply buy a new computer and the recipient would probably be happier with a lovely new computer than a lovely PC that's 15 years old. If no tell them you normally would rebuild it for donation but machines this old take longer to work with and they should find someone else to rebuild it or pay you for your time. As for the disc you can get a dell XP reinstall disc for like $10-20 from amazon/ebay.
|
|
#
¿
Apr 28, 2016 18:33
|
|
|
Varkk posted:Just install keepass and stop messing around with song lyrics. Who's going to train people to use keepass? Also most of my users that use lastpass or roboform just continue to use Petname1! or whatever as their password and use the password manager for autofill rather than to improve security.
|
|
#
¿
Apr 30, 2016 22:20
|
|
|
Kaethela posted:Seeing as we're a VoIP company and only support their phones/phone service I don't see how this is our problem in the slightest. Fix the toilet while you're at it.
|
|
#
¿
May 2, 2016 17:32
|
|
|
But what's the best anti-virus software?
|
|
#
¿
May 6, 2016 01:07
|
|
|
Segmentation Fault posted:AV is useless in 2016, but users are also retarded so AV is still required despite it being useless. I'm not telling someone to not run antivirus because then when the lady who opens all her spam email 'just to check if they're actually spam' gets another infection then it's now my fault because I told her antivirus was garbage.
|
|
#
¿
May 8, 2016 17:15
|
|
|
kensei posted:Customer complaining about slow DSL speeds Ticket closed, grass is green.
|
|
#
¿
May 13, 2016 20:26
|
|
|
Kurieg posted:I do free tech support for my parents, since they put me through college. I just wish that Microsoft would stop making it so loving hard to do so. You can still just buy a license instead of subscribing.
|
|
#
¿
Jun 20, 2016 23:24
|
|
|
AreWeDrunkYet posted:What do you know. Learn something new every day - off to submerge my computer. Please record it and post it on youtube.
|
|
#
¿
Jun 26, 2016 03:50
|
|
|
Ticket Description: I need help removing an old printer Actual problem: I can't scan a document I need to email to someone Actual actual problem: I installed some piece of software and now my computer doesn't boot
|
|
#
¿
Jul 1, 2016 16:27
|
|
|
Inspector_666 posted:Wait, how is the equipment supposed to be attached to the carts? Probably cameras/sound equipment that get wheeled from class to class so you can record lectures to upload/stream.
|
|
#
¿
Jul 12, 2016 22:18
|
|
|
Stop loving emailing me about new problems in an email chain from 6 months ago. Write me a new message with a subject line that isn't regarding an issue from last year.
|
|
#
¿
Jul 15, 2016 00:49
|
|
|
Potato Alley posted:Hey did you ever get this fixed? You can't fix people.
|
|
#
¿
Jul 15, 2016 05:48
|
|
|
A ticket came in: My new laptop doesn't have a port for the 3 prong connector coming out of the monitor.
|
|
#
¿
Jul 21, 2016 17:36
|
|
|
He unplugged everything at his desk, setup his new laptop, plugged everything back in and couldn't figure out where the monitor's power cable went, traced it back to the monitor and called us.
|
|
#
¿
Jul 21, 2016 20:43
|
|
|
22 Eargesplitten posted:Actually, it can also be caused by the PC not having synced up with the DC since before the credentials were created. I saw that all the time at my old job where they would recycle computers from the old employee to the new one. It won't sync up until someone logs in, at least in some situations. You can change the ease of access/sticky keys executable to a cmd prompt that has admin privileges and use that to do whatever the gently caress you want.
|
|
#
¿
Jul 22, 2016 18:19
|
|
|
Judge Schnoopy posted:The good news is that in Windows 8.1 and Windows 10 recovery media, admin credentials are required to open the PXE command prompt (or do any repair functions). If the PC allows you to boot from USB or CD you can just stick a bootable anything in and do whatever you want so requiring the admin password doesn't stop people who are maliciously breaking into a PC and just makes it more annoying to get into it if you're trying to fix something stupid.
|
|
#
¿
Jul 22, 2016 20:55
|
|
|
Wifi in the pastor's residence is slow. No documentation, access, whatever I'll drive out there and do it in person. Speed is non-existent, nobody knows where the WAP is physically located, nobody knows where the ethernet jacks are beyond the fact that there's 5 of them scattered around. An hour later of playing hotter-colder with signal strength I find this under a cardboard box in an office.  Lucky the building didn't burn down, that thing had to be like 150 F when I unplugged it.
|
|
#
¿
Aug 4, 2016 21:56
|
|
|
larchesdanrew posted:I suggested a lav mic, but we can't spend any money on this, so the omnidirectional microphone in a 10x10x15 is what we're using Please fix this problem. No you're not allowed to spend money or do anything to fix it, just fix it.
|
|
#
¿
Aug 10, 2016 20:06
|
|
|
|
| # ¿ May 15, 2024 04:24 |
|
|
Wilford Cutlery posted:A laptop came in... mSATA SSD doesn't boot. Put it in a USB adapter and plugged it into another computer, Disk Management wants to initialize it. I'd rather try to get files off it first before I do that. Any free/quick suggestions before considering an expensive recovery service? If a bootable linux USB can't make sense of it send it to drivesavers.
|
|
#
¿
Aug 11, 2016 20:14
|
|