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The annoying thing is that Windows Server Backup will not delete old backups unless you remove the disk from the rotation completely and format it. Instead, it shrinks the snapshot down incrementally until it can't be shrunk down anymore. Such a piece of poo poo - I'd never thought I'd be happy to have Backup Exec installed for one of our clients.
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Oct 2, 2013 16:16
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Stealthgerbil posted:Every time the internet cuts out or gets slow, apparently its the servers fault! Its like they don't understand that our LAN and the internet have nothing to do with each other Look, just go down the road to the store and buy another quart of internet will you?
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Oct 8, 2013 19:47
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Helushune posted:Now I'm trying to figure out how to go back to "inconvenience" from "catastrophic failure". Does anyone know how to possibly restore deleted shadow copies? I guess you could try something like Recuva - I can't imagine the file would be intact though.
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Nov 1, 2013 14:08
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You're not going to do it, right?
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Nov 1, 2013 17:00
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One of the hotels we support uses PMS software from a tiny company in New Zealand. We're in the UK.
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Nov 20, 2013 19:38
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Especially if you use web browsers that default to starting from the top of the page when you reach the bottom.
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Nov 28, 2013 17:50
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Something that's been pissing me off for the past few days; someone keeps emailing myself directly saying "....I still can't print..... Is this fixed yet....." - I've emailed her asking for details about: Which site she's at (Field-based, could be from home, could be 200 miles away), is she using a terminal server, even what printer she's trying to use. No response, apart from "Still not fixed.... When will this be fixed???" - Repeated 2 or 3 times. So I just sent an email to her, my boss and her boss, which included the trail. Explained that I can't help until I get details, so hopefully that's the end of that - But still 
DrAlexanderTobacco fucked around with this message at 10:04 on Dec 10, 2013 |
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Dec 10, 2013 09:58
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I was in the same boat as you until I switched jobs/got my poo poo together, I believe I posted a thread in E/N about it. The people there gave me some really great tips which might help you as well. First and foremost is there a ticketing system in place? If so why aren't admin using the ticketing system properly? If there are SLAs in place, and the ticket shows the SLA as being either 'good' or 'bad', use that to your advantage. Explain to the admin who's trying to pass a call off to you that you're dealing with another, more serious issue and you can't take the call. One thing to remember is that *it is not your fault* if someone has been on hold for 5 seconds longer than they expected. They will have to deal with it. A good helpdesk/sysadmin (Or anyone, I guess) can prioritise as needed and explain to people why their issue is not high priority. It'll be tricky to be assertive at first but eventually the admin team will get the message. Document any time someone tries to pass a ticket onto you (And not someone with a lesser workload) so if you have to take it up with either the management of the admin team or your own management, you can back it up with solid evidence.
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Jan 7, 2014 14:23
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A friend of mine just bluntly states he doesn't like the cause. "I don't like ducks.  " It seems to work quite well! Most people don't know what to say to that.
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Jan 8, 2014 17:28
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McAfee. Why doesn't it come with a remote removal tool, is there something I'm missing? It sucks to have to RDP onto each PC to get rid of the drat thing.
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Jan 20, 2014 20:25
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I should have expected that  Oh well. The thing that's especially frustrating is that I can connect to each computer's OAS console from the server, but only have the option to perform scans etc. It seems trivial to add the option in there.
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Jan 20, 2014 20:33
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Lum posted:Logmein woes For future reference the default expiry time for sessions is 5 minutes I believe, but it doesn't show that on the console. At some point the session just disappears from the console. It's a major PITA.
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Jan 31, 2014 17:25
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Dick Trauma posted:I'm the only I.T. person so I have to always answer that phone. I've worked every weekend since we moved to our new HQ because it's the only way to keep from getting hopelessly buried. In the last three years since I started we've gone from about 50 people to over 100, at over a dozen sites in three cites and two states, and that growth pace isn't slowing down. You're working at least 6 days a week and they didn't agree to giving you the title of IT Director? Man.
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Feb 16, 2014 20:38
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Bob Morales posted:Anyone have any tips for getting off Microsoft's email blacklist? Microsoft are a complete PITA if you're on their blacklist. A few days ago I was dealing with a company that was blacklisted with 4 big companies: Microsoft; AOL; BT; VirginMedia. The first 3 all removed us off their blacklists no problem, as we could prove the new IP we were using was listed as bad due to a previous company; Microsoft would just flat out refuse to remove the block.
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Mar 4, 2014 18:58
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Seeing as we're speaking about MS Access, does anyone have any suggestions on how to avoid Access corruption due to loss of network connectivity? A user keeps getting the "You have lost connection to Microsoft Access" error message and the DB usually corrupts. We've disabled Sophos' On-active scanning, and there's no GPO that might be causing it. His wifi card has the most recent drivers. He's not experiencing loss of connectivity for basic internet access, Outlook exch connection etc.
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Mar 6, 2014 20:23
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guppy posted:I once got yelled at because I told a lawyer that no, he couldn't "trade in" his printer. Out of all the possible users, I think that lawyers are actually the worst. Worse than doctors, C-levels etc. - Even the most basic, just-passed-the-bar lawyer is extremely demanding and expects everything to be done instantly with the minimal possible level of access to his computer. Drives me insane.
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Mar 8, 2014 15:00
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dogstile posted:Yeah, expecting someone to throw out that command is a bit of a dick move to be honest. In fact, I run a few scripts for my job and its expected that I write a few of my own. When asked in the interview if I could run scripts I just mentioned that i'm pretty rusty but I could relearn if they needed me to as I'd had some experience before. That seemed good enough to them. The way I handle it currently, is to send them an email explaining why I've listed it as Priority 2 instead of 1, etc. "Due to the high number of tickets raised, and the scope and severity of the issue, I have raised this as a Priority 2 fault. This has an X hour SLA and I will assist you as soon as I am able." If you think you can't do that without making people angry, speak to your mananger first. Say "Ok boss, I've got Ticket XXXX and Ticket YYYY, both are marked as urgent. Which one do you want me to prioritise." - That way it's up to the boss to make the call.
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Mar 20, 2014 13:32
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dogstile posted:That beard thing that's stopping me from going on site visits that I was happy with? Turns out i'm not now. Why should you lose motivation based on a choice you made? AlternateAccount posted:Things that are about to irrationally be pissing me off: First days. I hate first days. Yes, let's spend an entire shift being the center of attention wayyyyy too much. It's the worst. :[ Totally - When I first started at my current job, on the first day my manager and the HR woman were both on annual leave. So it was me listening to an HR administrator go over all the terrible systems we never use for 3 hours - Me nodding my head saying 'Yeah, ok, cool! awesome' and so on - And then sitting at my desk for the next 5 hours worrying if there was anything I should be doing 
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May 19, 2014 13:44
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when I was in primary school we played fizzbuzz, it was a fun game Am I a programmer Edit: MessageLabs is such a piece of poo poo. Why we're migrating to it I don't know.
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May 22, 2014 09:24
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SubjectVerbObject posted:Unfortunately my manager is at the hospital with a sick friend, so half of the people are trying to 'help' because she is away, and the other half are CC'ing her and making her get involved when she should be with her friend. And the people above manager that are involved are in my direct chain of command. In the past year they have added multiple layers of management whose only job is to look at reports and ask you why your tickets are not updated and why tickets are sitting unassigned. Can you make a case that you're working 100%, that you're not slacking - That you're overworked? Better yet, do you track your time spent in the ticketing system?
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May 22, 2014 17:07
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I for one welcome our new seal-based overlords.
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May 28, 2014 20:55
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dogstile posted:I went in, bitched about it and I get to go home a whole 2 and a half hours early! The EU Working Time Directive states that there must be a minimum of 11 hours between work shifts. If you've opted out of that, god help you.
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Jun 9, 2014 14:51
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Crowley posted:Amazing offer "Crowley, the ADSL line is down again. Please do the needful, this is affecting production!!!!"
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Jul 2, 2014 09:36
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The ITlluminati!
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Jul 7, 2014 15:06
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SEKCobra posted:I am the only one in my group who was hired with a programming background (to also do work of that kind, along the same tasks as theirs) and scripting to make their lives easier is only appreciated for about 5 minutes. Obviously any work done on your workstation isnt work in their minds, Im obviously just goofing around. I have no idea how to change this tho. "Hello, Recently it has come to my attention that yourself and your team are monitoring my work-flow. I'm sorry if I am not satisfying your expectations at the moment, but I will take any steps necessary to resolve this, and clear up any misunderstandings if they exist. Can I meet with you on X to discuss what you think is required from me?" Or whatever. Get the ball rolling, on paper, to prove that you want to improve. It doens't matter on whether their claims against you or true or not, sending your boss an email will show you're trying to do *something*.
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Jul 7, 2014 17:14
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SEKCobra posted:Would you agree that I should not CC HR on this yet?  I can't comment due to not knowing the ins and outs of your office. Are HR evil? Is your boss an over-reactionary dick? It's up to you.
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Jul 7, 2014 17:32
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guppy posted:That's the thing. One of the three jobs I'm currently doing is my boss', because he retired. So depending on how you look at it, my boss is either me or the CIO, and I would feel ridiculous calling the CIO to tell him that I'm having a slapfight. I am not able to punch at the weight class of the guy I'm having a conflict with on my own, though. Use SET as a way to cover your rear end. Support: I understand that you need X being done by Y, and I want to help. Empathy: I appreciate it's frustrating to not be able to do Z Truth: However due to [insert high priority ticket here] I'm not able to complete your request. However it's in our ticketing system and will be dealt with in accordance with the priority of other tickets in the queue. (You DO have a ticketing system, right?)
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Jul 10, 2014 16:55
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MC Fruit Stripe posted:Whoooooaaaaa Not if you're in the UK like Dogstile and I are! 
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Jul 15, 2014 17:17
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Wibla posted:poo poo pissing me off today: Bad SATA cables. Just chuck the broken cables into a coworker's PC and see how long it takes him to find out 
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Jul 23, 2014 21:37
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Ironsolid posted:words More poo poo that pisses you off: My boss said I don't use Internet Explorer enough
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Aug 5, 2014 00:53
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Kazinsal posted:Also, can you still install retail Windows with an OEM sticker key? I remember having issues with Vista and that, but then again, Vista... If I recall correctly you can - but you might need to call Microsoft's support line for activations and explain you're rebuilding the PC. As long as you can confirm the key's only being used on one machine you should be good.
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Aug 10, 2014 15:04
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If it's not in the employee handbook and it's not in your contract, don't do it.
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Aug 13, 2014 11:31
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Daylen Drazzi posted:I'd double-check with your boss to make sure you have the necessary power to discipline and/or fire non- or under-performers (and if I didn't have it I'd drop the position post-haste) before having a "Come-To-Jesus" meeting with all members of your team. Bring with you a write-up form filled out and signed so that when the first jackass smarts off or acts up you can hand him/her the form and tell them to come see you after the meeting for their disciplinary sit-down, and then ask if there was anyone else who would like to express their disdain for their new manager. Then thank them for their attention and let them know that if they have any concerns you will be happy to speak with them about it and that you hope everyone has a wonderful day. Holy poo poo that's a terrible idea. IMO all that would do is breed resentment and accelerate the team's decay. Students have to put up with this. Employees don't. They'll fall in line, sure - But if any one of them has an inkling of sense they'll be doing the bare minimum while they look for new jobs. Praise in public, reprimand in private. In conclusion DrAlexanderTobacco fucked around with this message at 22:00 on Aug 22, 2014 |
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Aug 22, 2014 21:48
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this is weird guys
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Aug 27, 2014 21:57
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A complicated system of external mirrors, and magnifying glasses.
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Sep 2, 2014 00:57
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Going to a client site tomorrow for the first time, dressed to the loving nines How do you do, HR ladies. Let's hang out by the water cooler and discuss [not computers] sometime
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Sep 2, 2014 17:15
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They're sadists too. One of my colleagues was told "Get these exams[MCSE I think] done or the company loses its partner status". He did so, only to find out the next week that the exam was being retired and updated in 3 months. He was told to re-certify.
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Sep 10, 2014 21:12
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Dick Trauma posted:For companies with people in them Is your Sprint rep Dr. Fishman?
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Sep 11, 2014 20:53
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mewse posted:Sysadmin bravely navigating an outage: Haha, best thing about that .gif is that he ejects into what would be Day 6 or something - It just got too much. "This is just unsalvageable. gently caress it, bye!"
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Sep 29, 2014 22:43
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Did you call him out on it?
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Oct 13, 2014 13:27
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