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Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"
I... I heard the words today at my new job.


I actully heard someone earnestly say "so they can do the needful" :ohdear:.

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Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

larchesdanrew posted:

Haha, I still get discrepancy reports emailed to me, and apparently this morning the production crew played "unplug random servers for whatever reason" again.

Maybe your (ex)-CE thinks you'll magically turn up to work if he keeps forwarding tickets and alerts to you.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Fil5000 posted:

"Have you tried taking it out and putting it back in again?"

Have you tried turning her off, then on again? :wiggle:

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

neogeo0823 posted:

It's been pretty great. I also found this: https://imgur.com/gallery/8Gga68N

Whddya know; there IS porn that's safe for work. :fap:

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

nexxai posted:

/r/cableporn

DISCLOSURE: I'm a mod there

I can't help but think that it's a setup where telling the network techs they "just need to make a quick, small change" results from a moment of absolute silence and no-one hearing from the requester ever again.



lampey posted:

McAfee/Symantec/Norton are a poor choice for MSPs. There is no easy way to make an exception for all clients. The support takes forever to respond and get anything fixed. They don't seem to care about small or medium business needs at all. The portal sucks, but all of them do. Symantec.cloud does not update the redistributable, it installs the old version and then each client updates on its own. This wouldn't be a problem normally but it would not install all of the modules on Win8 and 10. All antivirus clients will have some edge case that causes problems but a different AV is usually going to have different problems. We just switched over to AV defender by n-able because it is integrated with our RMM/monitoring. If you just have one client/site Symantec.cloud is ok but it wouldn't be my first choice

Out of curiosity, are the retail versions of Symantec AV still resource-devouring pieces of crap?

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Wibla posted:

Surprisingly enough, most of the stuff I work with on a daily basis isn't connected to the Internet at all. But it's by definition insecure. S7 protocol has gently caress all security built in, so you have to keep it on a separate network. Look up stuxnet to get an idea.

I think the only way you could make something secure by definition would be to encase it in concrete and bury it. Even then it's only good until a building contractor doesn't bother to survey the site and crushes it with a backhoe.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

FireSight posted:

My company has decided that if we get a day off for a holiday (which means any holiday that US schools would take), we get that day off AND the day before. Unfortunately, I'm still a temp because they are holding off bringing me on full time until the next fiscal year, which means all those lovely days off are UNPAID for me. Everyone else gets paid holidays.

Let me tell you about being paid hourly as a contractor for a regular 40-hour-a-week job :shepicide:. Time off in any form is an expensive proposition. Pay's admittedly good, but I'd much rather something with benefits.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

ponzicar posted:

Equipment like that costs money! Just have the intern wet his fingers, then hold one end of the cable in each hand.

Electrical testing equipment is expensive! Just have the intern stick one end of the cable in his mouth, and plug the other to the wall socket. If he lives, we'll know it needs replacing. If not, he was unpaid anyway.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

evobatman posted:



How in the gently caress do you 1) bend your phone 2) without breaking the glass??

I'm guessing in a pocket, sitting down slowly.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

RFC2324 posted:

My favorite is the belief that macs make better hacker platforms once you put linux on them.

That's just silly; Macs don't get viruses.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"
Any email discussion paraphrased from earlier today;

:science:"You'll need to fill out form [NUMBER] in the ordering system."

:downs: "Can you tell me which form do I need to fill out to do this?"

:cripes:

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

notwithoutmyanus posted:

As I've let my newly updated resume fly after enjoying the time off from my last garbage position, the difference between "CCNA preferred" and "CCNA required" seems to be a matter of which way the wind blows. I'm studying for my CCENT to get CCNA afterwards, but holy poo poo the jobs have simply been all over the place on wanting CCNA. I suppose it's due to my skillset/potential title as much as anything else. Infra engineer, sysadmin, availability + capacity management, I don't think any of those have a concrete definition anywhere ever that I've seen as of yet.

Eventually they wont even know what they want beyond words they heard in passing, and say they want keyboard mages to make network work good.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Ozz81 posted:

Please tell me someone tied him up with old Ethernet cables and went all "blanket party" beating him senseless with old surge protectors :toughguy:

"Liven" the offending port with an etherkiller. No more issues from the KVM.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"
Twenty-odd tickets came in through our ordering system, because my supervisor "helped" by transcribing a bunch of equipment and accessories for customers, but not actually ordering any of it. Some stuff can be ordered in group-purchases for multiple tickets going to the same address/purchaser from the one order (it's an over-complex piece of poo poo of a system), so all he did was make things worse for us because three of us had to trawl through the individual tickets to make separate orders for each. Thanks a, lot fucker :argh:.


Ursine Catastrophe posted:

I always feel tempted to get one of these as a geek toy and I'm always glad that I wait a day and then never actually push the button on it

I think I'll never not prefer an ultrabook-style "real laptop" over one of those pseudo-tablet dealios

There are one or two decent 2-in-1's kicking around now, but some of the best ones usually manage to flunk the landing in some way to keep them from being the one to get. Dell would actually have had a real cut above the rest with its 11-incher if it wasn't made on the cheap and prone to breaking if you so much as glance at it funny*, and Lenovo's one has an awful screen. If you want something that you can chop-and-change the RAM and harddrive on, you'll be getting something with a bit of thickness to its body though.

I spent far, far, too long going through various 2-in-1 laptop reviews before settling on mine, a HP Pavilion X360 11t :shepface:.

*I actually would've gotten one, except the three stores I asked at only each had a stack of broken ones. That was a pretty good litmus test for quality.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

frogbert posted:

Oh man my first confirmed Cisco software bug. I'd feel special if there wasn't a bunch of people who couldn't use the Internet.

I think I've implemented a workaround but I have no idea how stable it is. Whats the best timeframe to give the all clear?

Never. Whatever happens after this is your fault forever because you did something to the network :v:.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

odiv posted:

10:02 AM - Ticket Closed: Account created!
10:15 AM - Ticket Reopened: Account is still not working!!! FW: email from 10:01 AM: "I cannot log in"

Ticket set to pending; waiting for paradox to resolve in space-time continuum.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

stubblyhead posted:

Fiiiive token riiiings

Thanks Ants posted:

If we're re-writing that song then "two settings apps" can go in there for Windows 10.

Three apps calling home.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

larchesdanrew posted:

The guy under me has a superiority complex from doing everything the last month that I need to break. Most of my job is going to be bureaucracy and budgeting, with the other guy handling the rest. I get to spend the day on the phone tomorrow trying to figure out why none of our security cameras are working.

Just make sure to tell/teach him more than just what you think he needs to know... :ohdear:.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

larchesdanrew posted:

:pusheen:


The administrative building is a repurposed house with one and a half baths. The half bath is on the second floor and the full bath is off of my office, which was once a master bedroom? I don't know.

It'll come in handy when pulling all nighters, that's for sure.

Also, in two years they start construction on an all new wing of the school which will include new offices for administration.

I like it. It's got a private balcony to the left and a sunroom down the hall. It's pretty quiet and cozy.

At least you can be reasonably certain you won't get visitors from the people in the auditorium - They'd probably fall through the floor.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Thanks Ants posted:

What is up with support departments that insist on phoning you rather than just working a case through the tickets? Just tell me what information you need me to get, and if we get stuck and a phone call will help then let's talk.

Hell, they're making the problem a little worse by doing this, because now you won't even have the info on-hand if you need it later.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

larchesdanrew posted:

I see myself doing this a lot in the future. Turns out we HAVEN'T paid for this before, at least directly. I've got to spend tomorrow figuring out which MSP installed the damned thing.

Anyways, I had a terrible fright, guys.

I was cleaning out and organizing my desk.

I opened a cabinet.



What is that thing...

Oh dear god no




:negative:

Check with your new henchman underling minion co-worker to see if there are any more on the premises you should be aware of, and deal with them appropriately :toughguy:.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

KillHour posted:

Here's a video where he actually built a backup server. I spent the entire time screaming at him through my monitor.

https://www.youtube.com/watch?v=EDnAf2w2v-Y

On an entirely different subject:



:peanut:

Wait, was he actually bragging about upgrading to a server with what seem to be two major points of failure instead of a very redundant setup?

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

larchesdanrew posted:

It's true though. At least the tv station was entertainingly soul draining. This place is just so boring

Be thankful it's the good kind of boring where you have some degree of independence to do stuff on your own initiative. There are worse kinds of boring.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"
"Can you give us an idea of your past work experience?"

Really though, you should ignore that mandate if given the chance because it'll bite you hard. If you're getting handheld with someone else sitting in on the interviews, maybe see if you can go give some technical questions in a followup phone interview behind their back?

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

FreshFeesh posted:

"A ticket comes in to switch the contents of 20 cubicles to comply with new corporate seating efficiency directives. This is the second like request in two months. What is your response?"

With a MINIMUM answer of at least five words. To weed out responses like "update my resume" and "go get a drink".

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

beepsandboops posted:

A ticket came in: our sales guy took a screenshot of a website he had a question about, emailed it to himself, printed it out, then brought the print out to us.

I think I'm going to write up an answer, scan it, fax it to myself, then snail mail it to him.

Email it to another company office, have it printed off and delivered to him by courier.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

FireSight posted:

So, uh, what is this thing actually?

I think his boss just infected everyone on his mailing list with god-knows-what kind of virus. Or at least a big glaring link to get them one.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

GreenNight posted:

We had a VP who couldn't remember his password from his rear end in a top hat. Like it was a daily god drat occurance. So we setup finger print scan. Even configured every finger on his right hand. Worked OK.

I don't know why, but the thought of configuring it for all the fingers on his right hand just in case is just depressingly amusing :allears:.

:rant: "Your index finger. Your INDEX FINGER"

:cripes: "...No, not the one with your wedding ring on it..."

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Baconroll posted:

A common cancer drug can have a side effect of removing fingerprints. Not something I've seen personally, but was reported on the BBC.

How does that happen?

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"
Remember to take a deep breath and not cackle like a maniac into the phone if/when that call comes.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Inspector_666 posted:

I was obsessed with Dilbert when I was in middle school for some reason, and every now and then I go back through old comics now that I actually work in IT and actually get the jokes.

One of my prize possessions is that big single-volume Dilbert 2.0 hardcover collection of some 2000+ Dilbert strips. I got it for an insanely bargain price of $30AUD back when it normally went for about $150.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

larchesdanrew posted:

The anchor went off on him in front of the entire newsroom, telling him what a worthless piece of poo poo he is.

I hope someone recorded video of that for you. Just so you can fall asleep to it every night with a smile.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Kurieg posted:

Yeah, except it's "Expectant"?

What, you think they'd permit paid time off to go birth the baby?

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Willfrey posted:

A few months later I was asked to go rustle up another HP 4050 ink cartridge, I go to the printer room and rummage around in the dark like an idiot, looking for the box. I open a bigger box and squint, trying to make sense of what I was seeing. I pulled an old antique porcelain-faced doll out of the box. It was filled with them. So I took them all out of the box and set them around the room, all facing the printer room entrance. Every fresh faced new guy got a taste of the twilight zone when I'd send them out on a bs printer errand.

Did they come back with that gleam of innocence in their eyes torn away? :allears:

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

MiniFoo posted:

A ticket... hasn't come in. Today's been kinda quiet, and gently caress if I'm in the mood to proactively work on stuff. Not for the pay I get... so that's why I'm browsing Craigslist and gathering ammunition for my upcoming review to show my supervisors that my salary is horrendously low. I've been finding some great entertainment material along the way, though (emphases added):

The saddest part about that last one? It's still more than I currently make :smithicide:

My new job is going $30AUD an hour and I'm the casual position. Run! Run far, screaming about cost of living as you disappear out the front door and over the horizon to a better life.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Doctor Bombadil posted:

We got a new client, so i remote to their DC to check some things.



:negative:

"Uh... our network's not compatible with those printers, so you're going to have to replace them all with our recommended choices :pseudo:."

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Wrath of the Bitch King posted:

So my sidegig just called me at my main job, which I've explicitly told them not to do.

Apparently one of the volunteers that works for the church became "possessed by a demon" and started ripping cables out of the server/network rack, which is always locked. When I asked the obvious question I was told that they opened the server room up to let this person take a look at things because they were "curious about computers."

It's probably going to be a long night and I'm going to have a long, long, long discussion with the head Pastor about how even if they're technically a charitable organization they still need to have some loving professionalism. The people that volunteer for church work around here aren't always in the best mental condition, so giving some random nobody access to very important and delicate equipment is just stupid. And are they getting reprimanded or scolded in any way despite being a volunteer? Nope. It was the demons.

Nail a cross to the door of the server room and get the Pastor to sprinkle Holy Water on it.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

go3 posted:

Or maybe don't work for crazy people

But self-employment doesn't always work out :ohdear:.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Wrath of the Bitch King posted:

Of course. Can you say the following sentence and have it be accurate?

"If I wasn't working here a lady would've self-immolated on-stage."

Because I can!

Hold on, wait, the lady was okay with being set on fire? :stare:

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Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

The Nards Pan posted:

Yikes, these guys are having a worse day than you:

http://www.wired.com/2016/02/hack-brief-hackers-are-holding-an-la-hospitals-computers-hostage/

They can't possibly agree to pay that, right?

You'd think there'd be offsite backups to negate this kind of thing.

quote:

While the hospital’s spokesperson was unavailable to comment, HPMC president and CEO Allen Stefanek told KNBC that it was “clearly not a malicious attack; it was just a random attack.” It’s not clear what he means, though; a hospital in a wealthy neighborhood seems unlikely to be a random target, especially for such a large sum.

This sounds like someone managed to get the entire network crypto'd instead of a handful of machines and the hackers worked out what kind of prize they'd bagged by pure chance. Assuming the CEO's not telling massive lies, of course.

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